Eligibility

  • Applicable to all SME customers who have cross-border business needs.

FAQs

    • What is One Stop Cross-Border RMB Services eligible area and service for SME customers?
      Services such as RMB Deposit, RMB Cash Management, RMB Trade Settlement and Trade Finance Services are only applicable to areas with SME Banking network of Standard Chartered Bank (China) Limited.

    • What are the fees and charges for such services?
      Please refer to the Tariff of Account & Services for the detailed fees and charges.

Note: This material is for reference only, and does not constitute offer or invitation for offer of any financial service or product. Please refer to relevant service or product terms for details of the service or product. Standard Chartered Bank (China) limited (the "Bank") may alter any contents herein at its sole discretion at any time, and please make sure to check with your Relationship Manager for details. The Chinese version shall prevail in case of a discrepancy between the English version and Chinese version.

Call Us

Call our hotline for further information.
(0830-1800, Monday to Friday)

800 988 0018 (Telephone)
400 888 8393 (Mobile)

Contact Me

Alternatively, please complete our contact form and we will be in touch as soon as possible.

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Locate Us

Visit the branch that is nearest to you.

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Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.

Disclaimer

Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.

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