How It Works

  • Please contact your Relationship Manager to obtain application forms.
S2B Activation Guide for User

FAQs

    • What are the on-boarding fee and maintenance fee of Straight2Bank for SME?

      The Bank currently waives on-boarding fee and monthly maintenance fee related to Straight2Bank for SME for all SME customers, and Vasco security tokens (up to 3 units) are offered for free, too.

    • What's the cut-off time for accepting payment instructions submitted via Straight2Bank in working days?

      Compared to OTC payments, Straight2Bank for SME offers a wider window for accepting payment instructions: all international transfer and domestic FCY transfer successfully authorized before 4pm, and Book Transfers, domestic RMB transfer and payroll payments successfully authorized before 4:30pm on Straight2Bank of SME are processed on the same day (the cut-off time for OTC payments is 3pm).

    • How secure is it to do payments on Straight2Bank of SME?

      Multiple security settings and authorization levels make transactions on Straight2Bank of SME more secure. You can set transaction value limit and user authorization matrix according to your specific needs.

    • Do I need to link my corporate finance system to the Bank's system in order to access Straight2Bank of SME?

      No, you can access Straight2Bank of SME on any PC connected to the internet and do inquiries and transactions anytime, anywhere.

Note: This material is for reference only, and does not constitute offer or invitation for offer of any financial service or product. Please refer to relevant service or product terms for details of the service or product. Standard Chartered Bank (China) limited (the "Bank") may alter any contents herein at its sole discretion at any time, and please make sure to check with your Relationship Manager for details. The Chinese version shall prevail in case of a discrepancy between the English version and Chinese version.

Call Us

Call our hotline for further information.
(0830-1800, Monday to Friday)

800 988 0018 (Telephone)
400 888 8393 (Mobile)

Contact Me

Alternatively, please complete our contact form and we will be in touch as soon as possible.

Contact Me »

Locate Us

Visit the branch that is nearest to you.

Find a Branch »

You might also be interested in

Same Day Remittance

You are now able to perform same day overseas remittances covering Standard Chartered Bank's accounts throughout the Greater China Region.

More details »
One Stop Cross-border RMB Services

The One Stop Cross-Border RMB Services provide you a competitive edge, enabling you to perform your business transaction more efficiently. We offer you comprehensive services and tailor-made solutions, to meet your day to day business needs.

More details »
Dedicated Cross Border Relationship Manager

Our Cross-Border Relationship Managers understand the banking environment in both mainland China and your home country/region, and will provide you with a single point of contact that allows you to manage your business from wherever you are.

More details »
Back to Top

Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.

Disclaimer

Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.

Proceed