It's good when your bank protects you against fraud
However careful you are, fraud can happen. But it will never cost you with Standard Chartered’s Fraud Guard. Report unauthorised card use and we’ll reimburse you in full, every time.
What is Card fraud?
Card fraud is an unauthorized transaction on your Debit or Credit card.
What is Fraud Guarantee?
We reimburse you under our Fraud Guard for fraudulent transactions that take place on your Debit or Credit card. Fraud Guard covers online, POS and ATM transactions. It also covers both domestic and overseas transactions.
What shall I do?
In the event of a fraudulent transaction on your card, please follow these steps:
- Notify the bank immediately on 600 5222 88 from within UAE (+971 600 5222 88 from outside the UAE)
- For Priority Banking clients notify the bank immediately on 800 4949 from within UAE (+971 4 403 9639 from outside the UAE)
Introducing enhanced security on Standard Chartered debit and credit cards with 3D Secure™
3D Secure™ is a new security feature on Standard Chartered debit and credit cards which is powered by Visa and Mastercard.
- Get protected against unauthorised ONLINE transactions
- No registration required
- One time password to help make every transaction secure
How does it work?
Please see the dispute form online for more information as well as the terms and conditions.
For Dispute Form click here.
For terms and conditions click here.