What we need from you and why

As part of the Bank’s regulatory requirements, it is mandatory that you submit the latest copy of your valid identification documents, including a copy of your Passport, Visa and Emirates ID. While you may have previously submitted these documents, you are required to provide updated identification documents to the Bank in case these have recently expired.

How to update your identification documents

If you have your documents readily available, you can immediately upload them electronically by following the link here. Alternatively, you may update them through any of the following channels:

Online Banking Branch Email
Upload your documents by logging into your online banking account Submit your documents at any of our conveniently located branches
(Click here for a list of our branches)
Send electronic copies of your documents to customer.connect@sc.com

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