Dear Customer,

We have detected that an application or screen overlay on your device may be obscuring or interfering with the SC Mobile app. This activity is commonly associated with tapjacking, a technique that can mislead users into unintentionally interacting with hidden or disguised elements on the screen.

To help protect your banking information and prevent unauthorized actions, access to the SC Mobile app on this device has been temporarily restricted.

To regain access, please close or disable any applications that display over other apps (such as screen filters, floating widgets, screen recording tools, accessibility overlays, or similar applications) and relaunch the SC Mobile app.

If the issue persists, please review the applications installed on your device and remove any that may be creating screen overlays before attempting to access SC Mobile again.

For your security, only use SC Mobile on a trusted device and avoid granting “Display over other apps” permissions to untrusted applications.

For security tips, please refer to the link below:

https://www.sc.com/en/global-security-tips/

 

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