To minimise any impact on our communities and people, we consider the environmental, social and governance risks that come with our financing decisions. That is why we have the Customer Charter in place, to treat our clients and customers fairly; and the strength and diversity of our staff enables us to better understand their needs.

Environmental

At Standard Chartered, we believe in reducing our environmental impact in everything we do. In addition to financing in local projects involved in renewable energy, we ensure that the Bank reduces its carbon footprint. In 2012, Standard Chartered made a USD140 million investment in the Bank's new building which was an LEED gold approved building. Moreover, the Bank decreased water usage by 5.5% and power consumption by 15% in 2012.

Celebrating Earth Hour
Celebrating Earth Hour

People and Values

The Bank in the UAE not only prides itself in the diverse workforce, with 71 nationalities, but also focuses on developing the local talent. In 2012 alone, we invested in 56,858 training hours in addition to hiring over 400 individuals.

Find out how we are being a responsible company globally »

Our Global Presence

We've operated for over 150 years in some of the world's fastest-growing markets. We aim to lead the way in Asia, Africa and the Middle East.

Learn about our global business »

Here for good

Here for good is the essence who we are. It's about sticking by our clients and customers through good times and bad, and always trying to do the right thing.

Find out how we are Here for good »

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Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.

Disclaimer

Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.

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