Access your account in the spare minutes of your day.
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Features

  • Check your latest account balances anytime, anywhere
  • View the last 5 transactions of your account(s) or credit card(s) instantly
  • Request new cheque books conveniently
  • Check your credit card outstanding balance

How to Use

Step 1:
SMS Banking Services SMS Format Sample SMS Format
Account balance enquiry AB <space> Account nickname AB 1234
Account last five transactions MS <space> Account nickname MS 1234
Cheque book request CB <space> Account nickname CB 1234 mail
Credit card last five transactions FT <space> Card Last 4 digits FT 6789
Credit card outstanding balance OB <space> Card Last 4 digits CB 1234 mail
Step 2:

Send SMS to 3993

Step 3:

Receive reply on the account enquiry via SMS

How to Register

Step 1:

Login to Online Banking

Step 2:

Click on "SMS Banking & Alerts"

Step 3:

Click on "Activate Service" to register for SMS Banking Alerts

FAQs

    • What does SMS mean?

      SMS stands for Short Message Service, also known as text messaging. This allows you to send and receive short messages via mobile. The messages can contain up to 160 characters.

    • What is an account nickname?

      An account nickname is required so we can identify the accounts that you are enquiring about through SMS.

      By default, the account nickname for your cards is the last 4 digits of your credit cards.

      To set an account nickname for your bank account

      • Login to Online Banking
      • SMS Banking & Alerts section
      • Set any 4-character nickname for your bank account. This can be all letters or all numbers or a combination of letters and numbers.
    • What is Standard Chartered SMS Banking?

      It is a new service designed for customers who are constantly on the move. With SMS Banking, you can enquire about your account and credit card information via short text messaging.

    • What are the various service codes available?

      The service codes currently available are:
      AB - Balance enquiry
      MS - Mini-statement (last 5 transactions)
      CB - Chequebook request
      FT - Credit card last 5 transactions
      OB - Outstanding balance on credit card
      HL - Help
      UNSUB - Unsubscribe from SMS Banking

      Example: If your bank account nickname is AED1 and you want to check your balance, simply send an SMS with 'AB AED1' to 3993. An SMS will then be sent to you displaying your account balance for this specific account.

Learn more »

Register Online

Click here to sign up now.

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Call Us

Call our Phone Banking Team for further information.

600 5222 88

Contact Me

Alternatively, please complete our contact form and we will be in touch as soon as possible.

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Locate Us

Visit the branch that is nearest to you.

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Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.

Disclaimer

Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.

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