Send a pre-set code to 8755000 to:

  • View your credit card outstanding balance, minimum payment and payment due date
  • Check your credit card reward points balance and expiry date
  • Send us a travel notification
  • Check the latest fixed deposit minimum deposit amount and interest rates


Enquiries Text Code SMS Example
Outstanding Balance
Available Balance
Total Credit Limit
OBL(space)last 4 digits of your credit card number OBL 1234
Statement Balance
Minimum Amount Due
Payment Due Date
CDD(space)last 4 digits of your credit card number CDD 1234
Accumulated Reward Points and the Expiry Date REWARD(space)last 4 digits of your credit card number REWARD 1234
Travel Notification CNT(space)last 4 digits of your credit card number(space) departure date(space) return date(space) destination CNT 1234 29082012 01092012 Singapore


Enquiries Text Code SMS Example
Selling Telex / Draft XSTD(space)currency & amount XSTD AUD 5000
Buying Telex XBTT(space)currency & amount XBTT AUD 1000
Buying Draft XBDD(space)currency & amount XBDD USD 1000
Buying Notes XNB(space)currency & amount XNB AUD 500
Selling Notes XNS(space)currency & amount XNS GBP 200


Enquiries Text Code SMS Example
Minimum Deposit Amount FDA(space)currency FDA USD
Interest Rate BND/FC and Tenure FDR(space)currency(space)amount(space)tenure FDR USD 1000 1month

1Only local mobile phone numbers are accepted for the service.

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Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.


Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.