• Call our Phone Banking Centre on 265 8188 (local dial-in) or +673 265 8188 (for international dial-in)
  • Email us your general enquiries or feedback to scb.brunei@sc.com
  • For Priority Banking Centres directory, please see below.

Priority Banking Centres

Gadong (Priority Banking)

G01-02, Wisma Haji Mohd Taha Building
Jalan Gadong
Brunei Darussalam BE4119


Monday – Friday
9.00am – 6.00pm

9.00am – 2.00pm

Kuala Belait (Priority Banking)

44, Jalan Pretty
Kuala Belait
Brunei Darussalam KA1131


Monday – Friday
9.00am – 4.00pm

9.00am – 11.30am

Country Hotline
24-Hour Priority Banking Service Line:

  • 1800 265 8000(when dialing in Brunei)
  • +673 265 8000(when dialing from Overseas)
Back to Top

Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.


Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.