Experience a new standard of attention, expertise and personalised service

Experience a new standard of attention, expertise and personalised service

We all have different priorities. If personalised service is your priority, our skilled and dedicated relationship team brings you exclusive banking channels and exceptional service to ensure you get the attention and expertise you deserve.

Priority Services

Priority Services

Ask Once and It's Done Service
Your highly empowered relationship team will endeavour to respond promptly and efficiently to all your banking requests and queries. As a Priority Banking customer all you need to do is ask us once and we'll get onto it.

Dedicated Relationship Team
Your dedicated Relationship Manager supported by qualified product experts and service managers will oversee and manage your total banking relationship with us, always working together to address all your financial priorities.

Exclusive Banking Channels
You will enjoy exclusive access to Priority Banking Centres and dedicated tellers that will help you complete your banking transactions faster, and with a level of comfort that you are accustomed to.

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Priority Solutions

Priority Solutions

Personalised Wealth Solutions
Our Priority Banking Relationship Manager with a qualified team of Treasury and Product Specialists will manage your investment priorities utilising a portfolio management approach and personalised range of products.

Unique Card Solutions
Your specially designed Priority Banking ATM card will provide you with global recognition and a world of privileges like no other, exclusively reserved for you.

In addition, our unique Visa Infinite Card comes bundled with a host of unique benefits, special retail offers and privileges.

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Priority Benefits

Total Relationship Rewards
We introduce an exclusive, unique and differentiating total banking rewards scheme which allows you to earn Std$ points not only on your card spend but on all your banking accounts with us including deposits, investments and home loans.

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Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.

Disclaimer

Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.

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