CUSTOMER SERVICE HOTLINE

Call our phone banking team hotline for immediate assistance

PHONE BANKING

+225 20 30 32 81

FREQUENTLY ASKED QUESTIONS

  1. Unfortunately the only way to apply for a new account right now is only available online through the SC Mobile App. The easiest way is to select the ‘Download’ button for either App Store or Play store for Apple and Android mobile phones. If you are viewing these app stores on your desktop, copy the URL and send it to an email account you that you use on your mobile.
  2. In the SC Mobile App banner, you can select the option to ‘Share via email’, fill out the form to access from an email account accessible on your mobile device.
  3. If you are viewing from a mobile phone on a web browser you will have a targeted download banner or follow the ‘Download the app’ buttons to visit your chosen platform app store.
  4. Once you have the SC Mobile App downloaded you can visit the ‘Apply now’ option on the Login screen or follow the first user journey to start opening your new account. Remember that you can open a Current Account and a Savings Account at the same time in one application so make the most of our new latest feature to make banking simpler.

Apply now online

Visit our FAQ page

Apply now online Mobile Banking is a fast, easy, convenient and secure way of accessing your bank 24 hours a day 7 days a week from wherever you are. It allows you to carry out menu driven transactions without having to remember any key words and downloading any applications on your handset.

Mobile Internet Banking is available for all our customers. You will need a mobile smart phone that uses AppStore or PlayStore and an internet access.

Mobile Banking is a fast, easy, convenient and secure way of accessing your bank wherever you are. You can use our Mobile Banking service 24/7 for any of our 68 different functions among which:

  • Send Money / Transfer funds to a nominated SCB account, Local and International transfers
  • Buy Airtime
  • Select New Products
  • Make Payments
  • Manage your account (Check your balance, view eStatements)

Mobile Banking is a fast, easy, convenient and secure way of accessing your bank wherever you are.