Business Banking FAQs

For your convenience, please find below the FAQs for common queries:

Last updated: October 2015

For any enquiries or further assistance, please call our Client Services Hotline at 800-999-0213.


The information is provided for your reference only, and does not constitute any form of legal, financial or other professional advice. While all reasonable care has been taken in preparing this information, no responsibility or liability is accepted for any errors of fact, omission or for any opinion expressed herein. We expressly disclaim any liability and responsibility for any losses arising from any use to which this information is put and for any errors or omissions in this information.

Call Us

Call our hotline for further information.

800 999 0213

Or 0755 – 2215 0988
(Mobile or Overseas)

Monday – Friday
9 a.m. – 6 p.m.

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Alternatively, please complete our contact form and we will be in touch as soon as possible.

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Locate Us

Visit the branch that is nearest to you.

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Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.


Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.