Dear Valued Customer,

Personal Fund Transfer Service will be terminated on Phone Banking, you may continue the service under the following channels,

• Online Banking
• Mobile Banking
• Any retail banking branches with your valid personal identification document

The adjustment will be effective from 2020/08/24. For enquiries, please contact our Retail Banking Service Hotline at 800-820-8088 (400-888-8083 Mobile / +86-755-25892333 Calling from overseas).

Thank you for your support and being understanding!