Greater banking convenience.


With your Standard Chartered Debit Card, you can now experience a more fulfilling financial journey and greater convenience with a whole suite of banking benefits and services including:

Easy Access at Self-service Machines

Balance enquiries and cash withdrawals at China UnionPay (CUP) enabled ATMs throughout the world. Balance enquiries, PIN resets, fund transfers, cash withdrawals and cash deposits at Standard Chartered Bank ATMs and Cash Deposit Machines (CDMs) in mainland China.

Purchase at Merchant Point of Sale Terminals

Shop with ease at all China Union Pay (CUP)-enabled merchant point-of-sale terminals within China and around the world. Simply pay using your Standard Chartered Debit Card.

Fee Waivers
  • Waiver of card issuance fee and annual fee*
  • Free cash withdrawals** at other China Union Pay (CUP)-enabled ATMs in the same city within China

Note: Standard Chartered Bank (China) Ltd. reserves the right to amend, change any of the above-mentioned information at any time without prior notice

For more information, please call the applicable Standard Chartered Bank Customer Service Hotline at 800 820 8088 (If you are using a mobile phone or dialling from Hong Kong, Macau, Taiwan or areas outside China, please call: (86-755) 2589 2333), or go to any Standard Chartered Bank branch, or visit for enquiry.

* Waiver of RMB10 for the card issuance fee and RMB20 for the annual fee.
** Minimum cash withdrawal of RMB 2,000 applies, excludes Hong Kong, Macau and Taiwan.

How to Apply

Please bring the ID with which you originally opened your account to any Standard Chartered Bank branch for application or call the applicable Standard Chartered Bank Customer Service Hotline 800 820 8088 (If you are calling from outside China, including Hong Kong, Macau and Taiwan, please call +86 755 2859 2333) for details.

Call Us

Call our hotline for further information.

800 820 8088

Contact Me

Alternatively, please complete our contact form and we will be in touch as soon as possible.

Contact Me »

Locate Us

Visit the branch that is nearest to you.

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Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.


Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.