As a privileged Priority Banking client, you will not only enjoy access to an exclusive range of integrated banking services, but also the support and partnership of an experienced team of managers and specialists you can trust to deliver the service and attention you expect from a total banking relationship.

Dedicated Relationship Team
When you become a Priority Banking client, a dedicated and skilled Relationship Manager is assigned to manage your interests and oversee your total financial relationship with the Bank.

Your Relationship Manager is ably supported by an experienced and proficient team of client service managers, product experts and professional Investment Advisors who can help you with a wide range of financial solutions from investment products to foreign exchange, insurance, mortgages and other business account services.

With our team approach, you can rest assured of always receiving the right level of service, expertise and attention in your banking relationship with us.

Seamless high-quality everyday banking

You live a busy life. So you need convenient everyday banking that works for you. We offer a suite of convenient, easy and fully digital banking services, so that you continue to focus on your life, family, career and financial aspirations.

  • Easy sign-up of online and mobile banking so that you can take immediate advantage of our convenient services
  • Check balances and statements, pay bills or move funds between accounts swiftly on your mobile phone, tablet or laptop
  • Free withdrawals at all the China Union Pay (CUP) ATMs globally
  • Hassle-free FX services
  • Purchase wealth products via our online banking and mobile banking anytime, anywhere
  • Get the first hand market information via our Wechat

Priority Banking Services and Privileges Local Terms and Conditions

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Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.

Disclaimer

Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.

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