Our 8-minute service pledge

Customers leaving branch

We're committed to delivering fast, friendly and accurate service. Which is why we're rolling out our 8 minute service pledge across more markets.

This reflects the strong service culture among all our staff. So every time you step into one of our branches you can be rest assured that you will be attended to quickly.

What’s next?

Our strategy

We aspire to be the world's leading international bank, across Asia, Africa and the Middle East.

About our strategy

Our people

Our inclusive environment helps us attract, retain and develop the best people.

Meet our people

Our brand & values

Here for good is our brand promise, and is the essence of who we are.

Learn about our brand

Our global locations

View our global locations

With 1,200 branches and offices in 71 countries, we’re one of the world's most international banks.

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