General Banking Terms and Conditions and General Banking Terms and Conditions Lite

  1. The General Banking Terms and Conditions (“the booklet”) and General Banking Terms and Conditions Lite (“the booklet lite”) are a set of simplified and integrated terms and conditions which covers a broad range of core products and services available to clients in our Commercial Banking segment.
  2. Clients who complete and return an original signed copy of the relevant Letter of Acceptance agree that the booklet / booklet lite (as applicable) governs their relationship with the relevant Bank Entity when they apply for and / or are offered banking products and services covered under the booklet / booklet lite.
  3. Please download the relevant version of the booklet / booklet lite and Letter of Acceptance by accessing your country links below.
  4. The booklet / booklet lite may be amended and updated by the relevant Bank Entity from time to time.
  5. In light of the new declaration included in the revised AOS2B form, non-negotiating clients who have signed the revised AOS2B form and who wish to sign up to the booklet are no longer required to sign a Letter of Acceptance as this is now covered by the 'authorised acceptance' provided in the new declaration. 
  6. The Letter of Acceptance will still be required for clients who have not signed the revised AOS2B form and who wish to move to the booklet.

Should you have any queries please contact your Relationship Manager.

CountryBank entityBooklet / Booklet LiteLetter of Acceptance(s)

Ancillary Documents

       
BangladeshStandard Chartered Bank
Bangladesh Branch
Download (updated as of 1 April 2021)Download

Standard Mandate Form

Change of Contact Details

Download

Download

 
BotswanaStandard Chartered Bank
Botswana Limited
Download (updated as of 1 April 2021)Download

Standard Mandate Form

Change of Contact Details

Download

Download

 
ChinaStandard Chartered Bank
(China) Limited
English Download (updated as of 1 April 2021)
Chinese Download (updated as of 1 April 2021)
English Download
Chinese Download

Standard Mandate Form

Change of Contact Details

English (LI) 

Chinese

English (OS)

Chinese 

English 

Chinese

Download

Download

Download

Download

Download

Download

GhanaStandard Chartered Bank
Ghana Limited
Download (updated as of 1 April 2021)Download

Standard Mandate Form

Change of Contact Details

Download

Download

 
Hong KongStandard Chartered Bank
(Hong Kong) Limited
Download (updated as of 1 April 2021)Download

Standard Mandate Form

Change of Contact Details

English

Local

English 

Download

Download

Download

IndiaStandard Chartered Bank
India Branch
Download Booklet (updated as of 1 April 2021)
Download Booklet Lite (updated as of 27 June 2020)
Download Booklet LoA
Download Booklet Lite LoA

Standard Mandate Form

Change of Contact Details

Download

Download

 
IndonesiaStandard Chartered Bank
Indonesia Branch
English Download (updated as of 1 April 2021)
Bahasa
Indonesia 
Download (updated as of 1 April 2021)
Download

Standard Mandate Form

Change of Contact Details

Download

Download

 
KenyaStandard Chartered Bank
Kenya Limited
Download (updated as of 1 April 2021)Download

Standard Mandate Form

Change of Contact Details

Download

Download

 
MalaysiaStandard Chartered Bank
Malaysia Berhad
English Download(updated as of 1 April 2021
Bahasa
Melayu 
Download(updated as of 1 April 2021)
EnglishDownload
Bahasa
Melayu   
Download

Standard Mandate Form

Change of Contact Details

English 

Bahasa Melayu

English 

Bahasa Melayu

Download

Download

Download

Download

NigeriaStandard Chartered Bank
Nigeria Limited
Download (updated as of 1 April 2021)Download

Standard Mandate Form

Change of Contact Details

Download

Download

 
SingaporeStandard Chartered Bank
(Singapore) Limited
Download Booklet (updated as of 1 April 2021)
Download Booklet Lite (updated as of 27 June 2020)
Download Booklet LoA
Download Booklet Lite LoA

Standard Mandate Form

Change of Contact Details

Download

Download

 
Sri LankaStandard Chartered Bank Sri Lanka BranchDownload (updated as of 1 April 2021)Download

Standard Mandate Form

Change of Contact Details

Download

Download

 
TaiwanStandard Chartered Bank
(Taiwan) Limited
English Download(updated as of 1 April 2021)
Chinese Download(updated as of 1 April 2021)
English Download
Chinese Download

Financial Consumer Statement

Standard Mandate Form

(Local version only)Change of Contact Details

Chinese

English 

Chinese

Chinese

Download

Download

Download

Download

TanzaniaStandard Chartered Bank
Tanzania Limited
Download (updated as of 1 April 2021)Download

Standard Mandate Form

Change of Contact Details

Download

Download

 
ThailandStandard Chartered Bank (Thai)
Public Company Limited
Download (updated as of 1 April 2021)Download

Standard Mandate Form

Change of Contact Details

Download

Download

 
UAEStandard Chartered Bank
UAE Branch
Download (updated as of 1 April 2021)Download

Standard Mandate Form

Change of Contact Details

Download

Download

 
UgandaStandard Chartered Bank
Uganda Limited
Download (updated as of 1 April 2021)Download

Standard Mandate Form

Change of Contact Details

Download

Download

 
VietnamStandard Chartered Bank
(Vietnam) Limited
English Download(updated as of 1 April 2021)
Vietnamese Download(updated as of 1 April 2021)
English Download
Vietnamese Download

Standard Mandate Form

Change of Contact Details

English Offshore

English Onshore

Local Onshore

Vietnamese

English 

Vietnamese

Download

Download

Download

Download

Download

Download

ZambiaStandard Chartered Bank
Zambia Plc
Download (updated as of 1 April 2021)Download

Standard Mandate Form

Change of Contact Details

Download

Download

 
ZimbabweStandard Chartered Bank
Zimbabwe Limited
Download (updated as of 1 April 2021)Download

Standard Mandate Form

Change of Contact Details

Download

Download