Navigate the future

Digital architects: inside the world of a UX designer

Our in-house user experience (UX) experts on how to build the ideal working experience

Navigate the future | 1 Nov 2018

The digital treasurer of the future

Tech disruption is inevitable. Treasurers should embrace change to improve efficiency and turn themselves into key business advisers

Navigate the future | 21 Sep 2018

Welcome to the ‘smart bank’

Why we’re applying for a virtual banking licence in Hong Kong

Navigate the future | 13 Jun 2018

Why bitcoin isn’t a real threat to major currencies – any time soon

Cryptocurrencies are disrupting the financial landscape, but their challenge to traditional currencies may be limited

Navigate the future | 24 Apr 2018

Going digital in Africa

Our first digital-only bank in Africa is bridging the gap between traditional banking and generation digital

Navigate the future | 27 Mar 2018

Digitising customer care – the call centre of tomorrow

Banking is becoming ever more digital. But that doesn’t mean it needs to be less personal

Navigate the future | 7 Dec 2017

My fintech story: I want to transform financial services

Millennials are starting all the fintechs, right? Not quite. Aged 50, ex-broker Ned Philips is bucking the trend after spotting…

Navigate the future | 18 Oct 2017

How close is a password-free world?

Biometric authentication promises convenience and security in more ways than you can imagine

Navigate the future | 21 Sep 2017

The mobile wallet: where it began

How Kenya’s financial services leapfrogged into the 21st century

Navigate the future | 19 Sep 2017

Seven ways we will bank in the future

Could we soon live in a cashless world and get real-time financial advice?

Navigate the future | 14 Sep 2017

My fintech story: from blockchain start-up to working with a bank

Financial institutions and tech disruptors are often assumed to be competitors, but they can have a lot to offer each…

Navigate the future | 13 Sep 2017

How banking is changing at lightning speed

Rapid innovation is transforming the way you interact with your bank – for the better

Navigate the future | 12 Sep 2017

Six ways blockchain will revolutionise banking and commerce

From real-time transactions to reducing fraud, blockchain is a gamechanger for institutions across the world

Navigate the future | 7 Sep 2017

How blockchain will transform banking

There has been a lot of buzz about blockchain, but how will this new technology really change the way we…

Navigate the future | 5 Sep 2017

Designing a digital bank

Can banks continue to provide personalised service in an increasingly digital world?

Navigate the future | 31 Aug 2017

man wearing headphones using phone on train platform

The connection between money and music

The banking and music industries share a similar challenge: staying relevant in the digital era

Navigate the future | 22 Aug 2017

Universal digital identity: how to get it right

As digitisation increases, the idea of universal digital identity as a fundamental human right is growing

Navigate the future | 21 Aug 2017

Staying one step ahead of cyber crime

Digitisation is outpacing developments in cyber security, but banks can fight back

Navigate the future | 12 Jul 2017

China: reinventing through robotics

With more investment in automation, China’s manufacturers are moving up the value chain

Navigate the future | 11 Jul 2017

Digital with a human touch

Technology is rewriting the rulebook for human interaction

Navigate the future | 6 Jun 2017

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