Hong Kong

New Enhanced Security for Automatic Teller Machine (“ATM”) Services
According to the regulatory guideline from the Hong Kong Monetary Authority (“HKMA”), the following measures are adopted to strengthen security controls for ATM services:
Overseas ATM Daily Withdrawal Limit
Your overseas ATM daily withdrawal limit1 (including cash advances) for all ATM cards (including credit cards) has been pre-set to HK$0 with effect from 1 March 2013. If you want to continue with the overseas ATM withdrawal services, please perform activation in advance by setting the daily withdrawal limit and activation period through any of the following channels2.
If you have more than 1 ATM card, please activate each card individually. We recommend that you activate only the card(s) (including credit card) you plan on using for any overseas trip for better security.

Please also note that activation is not required for (a) cash withdrawals and cash advance transactions performed at some JETCO ATM terminals in Mainland China3 and Macau4; and; (b) ATM cards without overseas withdrawal function such as Standard Chartered Revolving Cash Card.
Chip Card Replacement
We will arrange to replace your existing magnetic stripe ATM cards5 in phases before the end of December 2015 for free.
Enhanced ATM Terminals
Standard Chartered ATM terminals in Hong Kong have been enhanced to support the chip-based authentication and the setup of overseas ATM daily withdrawal limits. The sticker has been tagged on the ATM terminals for your easy reference.
For More Information
If you have any questions, please do not hesitate to call our hotline at 2282 2313, or visit our branches.

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