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The hyperlink is provided for your convenience and presented for information purposes only. The provision of the hyperlink does not constitute endorsement, recommendation, approval, warranty or representation, express or implied, by the Bank of any third party or the hypertext link, product, service or information contained or available therein.

The Bank does not have any control (editorial or otherwise) over the linked third party website and is not in any way responsible for the contents available therein. You use or follow this link at your own risk. To the extent permissible by law, the Bank shall not be responsible for any damage or losses incurred or suffered by you arising out of or in connection with your use of the link.

Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the terms of use and privacy policies of the third party website that you are going to visit.

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Important Information

Guidelines For Avoiding Mis-transfer Of Funds

You are reminded to ensure correct and completed information are provided in giving each payment or funds transfer instruction to avoid mis-transfer of fund. After giving the instruction, you are advised to check with the transferee whether he/she has received the fund.  If you found the fund is mis-transferred, please report to our bank at your earliest convenience.

For Retail Banking clients, please download the designated request form here and return the completed form to us through the channels listed out in the form;
For Private Banking clients, please contact your private banker.

It is our responsibility to remind you that if you receive any fund which a transferor sent to you by mistake, you could be criminally liable if you refuse to return the fund to the transferor.