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Help Centre – Loan

Popular Enquiries

Eligibility & Documents

Eligibility

  • For Personal Instalment Loan and Debt Consolidation
    • Hong Kong resident aged 20 or above
    • Fixed annual income of HKD96,000 or above
  • For Personal Line of Credit and Revolving Cash Card
    • Hong Kong resident aged 18 or above
    • Fixed annual income of HKD96,000 or above

Required Documents

  • Your Hong Kong Permanent Identity Card
  • Your latest residential address proof showing your name
  • Your latest 1-month salary slip OR current Salaries Tax Demand Note OR Bank statement/passbook showing your name, account number and salary entries

FAQs

  • Customer can apply for top up via online channel at https://www.sc.com/hk/loans/ or through our sales hotline 2282 0538

  • You may only repay the instalment loan in full (but not part of it) early if you notify us in writing ten business days before your proposed prepayment date. If you wish to repay your Loan early, you must pay the instalment loan in full, plus all accrued but unpaid interest up to the actual settlement date plus any other sum due to us. We will charge you an early settlement fee of 2.5% of the outstanding balance to cover our own administration fees and other costs.

  • HKD1,000 per month if you do not repay any monthly instalment on or before the relevant due date.

  • Customer can apply for top up via online channel at sc.com/hk/loans/personal-instalment-loan/topup/ or through our sales hotline 2282 0538

  • Personal Instalment Loan requires you to repay the principal and interest regularly, usually monthly. Interest is calculated at a predetermined interest rate according to the loan tenor you selected.

    Revolving Cash Card or Personal Line of Credit is a credit limit granted to your revolving loan or current account, usually for standby purposes. Interest is calculated on the drawn amount on a daily basis. The main difference between the two is the money withdrawal method. A revolving loan involves a revolving cash card to withdraw cash at an ATM machine anytime.

  • Yes. If you ask, subject to approval, we may agree to provide a top up loan on terms we notify.

  • By consolidating credit card / personal loan outstanding to one bank, you may be paying a lower overall interest rate than the combined rates on all your other debts. You may also choose a longer repayment tenor, so as to reduce your monthly repayment amount. After the debt consolidation, you will be making a consolidated monthly repayment, so to ease your burden in financial management.

    Consolidating your debt at the Bank is simple. Upon loan approval, we will either (1) directly pay the approved loan amount to the client’s designated credit card loan accounts with other banks; or (2) send the Cashier’s Order with the approved loan amount to client’s correspondence address directly, so client may settle the relevant loans by depositing the amount to the designated loan accounts with other banks / financial institutions or (3) disbursed to clients’ designated repayment account.

    Find out more on latest promotions and relevant Terms and Conditions.

  • We offers clients express loan service, where a Personal Instalment Loan application via telephone hotline or at any of our branches with all the required information in person during our service hours, will take only 5 minutes for a preliminary approval, and the processing time shall be subject to the actual circumstances of each individual cases.

  • For a personal instalment loan and a revolving cash card, the loan amount will be disbursed directly to clients’ designated repayment account upon application approval.

    For a Personal Line of Credit, there will be no loan disbursement. Clients may withdraw the cash from their Standard Chartered current account upon application approval.

    For a Debt Consolidation loan, the loan amount may be (1) disbursed directly to clients’ designated credit card / loan accounts, or (2) disbursed by issuing and sending cashier’s order to clients’ correspondence address, or (3) disbursed to clients’ designated repayment account.

  • Monthly flat rate is the common method adopted by financial institutions to calculate the total interest expenses for an instalment loan, as illustrated below:

    Total Interest Amount =

    Principal x Monthly Flat Rate x Tenor (months)

    An APR is a reference rate which includes the basic interest rate and other fees and charges of a product expressed as an annualised rate.

  • The interest charged for Personal Instalment Loan, Revolving Cash Card and Personal Line of Credit are determined by taking into account of clients’ credit history, loan amount and the repayment tenor (if applicable).

    Monthly Flat Rate is usually used to calculate the total interest charged for a Personal Instalment loan, subject to the tenor selected by clients.

    Revolving Cash Card usually applies an annualised interest rate, where interest is charged on daily basis based on the outstanding amount in the loan account. If there is no outstanding in the loan account, no interest will be charged.

    The annualised interest rate of Personal Line of Credit is based on Prime Rate. Similar to Revolving Cash Card, interest is charged on daily outstanding debit balance. If there is no outstanding in the loan account, no interest will be charged.

  • The costs involved vary between different loan products. See below for an extract of service charges.

    Loan Product Extract of Service Charges
    Personal Instalment Loan / Personal Instalment Loan Debt Consolidation Program Late Payment Charge
    Handling Fee
    Early Redemption Penalty
    CHATS handling fee charged by other banks upon fund disbursement
    Revolving Cash Card Annual Fee
    Transaction Handling Fee
    Late Charge / Late Fee
    CHATS handling fee charged by other banks upon fund disbursement
    Personal Line of Credit Annual Fee
    Late Repayment Charge
    For details, please refer to Services Charges at the Bank’s website.

FAQs for instant cash out from credit card

  • The available Instalment Credit/Credit Cash amount indicates the amount of Instalment Credit /Credit Cash available and such amount is derived with reference to, where applicable, the available credit limit plus the amount eligible for Credit Limit Increase of the designated credit card (“Designated Credit Card(s)”). The approval of the Instalment Credit /Credit Cash Amount is subject to the current status of the credit card account during the period when such application is being considered by the Bank. The Bank has the sole discretion to determine the Instalment Credit Amount to be approved, reject the application and/or increase the credit limit.

  • No. According to the policy adopted by the Bank, the approved Instalment Credit/ Credit Cash Amount cannot be used for the repayment of the credit card outstanding balance of any of the Standard Chartered Credit Card or MANHATTAN Credit Card. If the Instalment Credit Amount/ Credit Cash is used to repay the card outstanding balance, the Bank reserves the right to terminate the promotional offer and the Instalment Credit / Credit Cash Amount would be treated as Cash advance.

  • After the 7 calendar days from the first instalment posted, no alteration of the Instalment Credit/Credit Cash arrangement or cancellation of the application will be accepted. If you choose to repay early at any time during the Instalment Period or the designated Credit Card Account participating in the Program is cancelled due to whatever reason, all remaining Instalment Credit/ Credit Cash Amount and monthly handling fee of the remaining period must be repaid immediately. In addition, an administration fee equivalent to 1% of the Instalment Credit/ Credit Cash Amount or HKD300, whichever is higher, will be debited from the Instalment Credit account. For example, assuming the Instalment Credit/Credit Cash Amount is HKD10,000 and is granted to you with 0.25% monthly handling fee and a 48-month instalment period. If you repay the Instalment Credit/Credit Cash Amount outstanding after the 30th month, you shall be liable to pay the Instalment Credit/Credit Cash Amount outstanding HKD4,017.15 and monthly handling fee for the remaining period HKD182.95 (You could refer to the monthly repayment table in the Confirmation Letter for details), plus an administration fee of HKD10,000 x 1% = HKD100, or HKD300 whichever is higher = HKD300. The above example is for indication purposes only.

  • The Instalment Credit program converts your un-used credit card limit into cash. Client can enjoy the financial flexibility to fulfill your daily needs by making use of any of the credit limit. The credit limit of your Credit Card will be restored with reference to the monthly
    repayment made.

  • The monthly repayment amount (including the principal amount and the handling fee across the tenor) will be printed on the confirmation letter. The apportionment of principal and handling fee is calculated based on the Straight Line Method, please refer to the monthly repayment table in the Confirmation Letter for details. The instalment amount for each month will be shown on your credit card statement accordingly.

  • As you wish, you may follow the minimum payment amount of credit card statement to fulfill the minimum payment requirement. For example if you do not have any retail purchase or other fees and charges in your credit card statement, your minimum payment will
    be the monthly principal plus monthly handling fee or minimum payment: HKD220, whichever amount is higher.
    The finance charge for cash advance under banking agreement will apply if the Statement Balance for the month shown in the
    Statement is not paid in full on or before the Payment Due Date specified in the Statement. For example:
    • Instalment Credit /Credit Cash Amount: HKD120,000;
    • Instalment period: 12 months;
    • Monthly handling fee: 1% of the Instalment Credit/ Credit Cash Amount;
    • The Designated Credit Card does not have other Voluntary Charges such as cash advances or retail purchases,
    the Statement Balance (Minimum Payment Due) for the month will be equal to the monthly repayment amount, which is HKD11,200 (The apportionment of principal and handling fee is calculated based on the Straight Line Method. For details, you could refer to the monthly repayment table in the Confirmation Letter). If the Statement Balance (Minimum Payment Due) is not paid in full on or before the Payment Due Date, in addition to the finance charge for cash advance on the outstanding Statement Balance for the month, you shall also be liable to pay a default charge and a late charge on the outstanding Statement Balance for the month. The above example is for indication purposes only. Please refer to the banking agreement for details of finance charge, default charge and late charge.

  • If you do not have sufficient credit limit in the Designated Credit Card, the Bank may, subject to your consent, increase your credit limit of the Designated Credit Card and/or perform Line Transfer subject to credit status checking of respective credit card accounts upon your request. The Line Transfer amount should be in the multiple of HKD1,000. If Line Transfer or credit limit increase is performed, regardless of the approval status of the Instalment Credit / Credit Cash application, the credit limit of the Designated Credit Card(s) cannot be resumed automatically to their original credit limit upon the confirmation of Line Transfer or credit limit increase. After approval of Instalment Credit/ Credit Cash Amount, the new credit limit of your Designated Credit Card(s) will be stated in approval confirmation letter.

  • 1. The 7-Day Cooling-off Period may be applicable to you if your application for Instalment Credit/ Credit Cash is successful and subsequently repay the Instalment Credit/ Credit Cash amount outstanding in full within 7 calendar days after the post date of the Instalment Credit/ Credit Cash amount.
    2. Any application for the 7-Day Cooling-off Period has to be made through our Customer Service Hotline at 2886 4111 by you personally. Subject to our sole discretion for approving of such application, provided that you repay the Instalment Credit/ Credit Cash amount in full within 7 calendar days from the first instalment posted, we agree to waive the monthly handling fee of the remaining instalment period, the administration fee equivalent to 1% of the Instalment Credit /Credit Cash amount or HKD300, whichever is higher, and the application fee where applicable.
    3. Application for the 7-Day Cooling-off Period may only be made once per Instalment Credit/Credit Cash amount approved.
    4. The Bank reserves the right to alter or terminate the above offers and amend any of the above terms and conditions from time to time. For any and all matters or disputes regarding the above, the Bank’s decision shall be final and binding.

Forms and Documents

Loan Product Key Facts Statement