Dedicated investment zone at all branches to serve our customers with investment needs

Investment • Financial Services Zone

In accordance with the recommendation by the Hong Kong Monetary Authority, banks in Hong Kong have to segregate their investment services and general banking services. In addition, customer consent is required in order for banks to access and utilize their deposit-related information for providing investment and wealth management services to them. Standard Chartered Bank (Hong Kong) Limited has effected such arrangement since 30 September, 2009.

We have set up dedicated investment zone at all of our branches to serve our customers with investment needs*. Blue signage with "Investment • Financial Services" is displayed at the zone, and our staff involved in selling investment products are carrying a blue badge for your identification.

Investment Financial Branches

If you wish to give consent to the Bank for such arrangement, please visit any of our branches, or simply download the consent form, complete and return to us by fax or mail.

* Special arrangement of handling your general banking requests within the zone is allowed when we are handling your investment transactions.

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(852) 2886 8868
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Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.


Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.