Exceptional Service of Priority Banking

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Going the extra mile and rewarding you more

You expect your bank to help you achieve your aspirations. We understand that. As a privileged Priority Banking client, your relationship comes with our commitment to provide exceptional service and attention to your needs. To go the extra mile to get things done for you when it really counts.

Exceptional service without hassles

We value your relationship and regardless of what you need, we’re here to help.

Dedicated relationship manager

Your relationship manager will manage your total financial relationship with the bank, help navigate the ever-changing economic environment and plan for your evolving needs.

Your relationship manager is well certified with comprehensive training to ensure they are equipped with the right skills.

Your relationship manager is supported by an experienced team of client service managers, and a team of qualified product and investment experts. With a team approach, you can be assured of always receiving the right level of service, expertise and attention.

Privileged access and preferential treatment
Enjoy the preferential service levels that you are accustomed to 200 Priority Banking centres worldwide as well as a 24×7 dedicated Priority Banking Hotline (852) 2886 8866.

Access to our Priority Banking Securities Services Hotline on (852) 2886 6000, where you can make direct securities order placement during trading days and enjoy other services anytime, including:

Stock trading and IPO applications
Stock price and Hang Seng Index enquiries
Stock account balance enquiries

Priority Banking Securities Services
Hotline Service Hours:
Trading days: 9:00 am-5:00 pm

Rewarding the whole relationship

Banking is about relationships, and at Priority Banking, that’s the principle that guides us. We recognise and reward your whole relationship with us.

360° Rewards programme is just our way of saying thank you for banking with us. Earn rewards, not just on your card spend, but across deposits, investments, insurance, mortgage loan and more. With flexibility to redeem points for air miles, merchant coupons, exclusive gifts or cash rewards, or choose to earn Asia Miles directly
Preferential pricing on your deposits and loans, discounts and fee waivers on everyday banking transactions and on services like cheque books and cashier’s orders
Enjoy exclusive privileges and programs such as invitations to lifestyle and sporting events and investment seminars
At Priority Banking, we understand the importance of family. So we extend your Priority privileges to your immediate family as well
- Global recognition* of Priority status
- Complimentary supplementary Priority Banking Credit Card for your loved ones
- Preferential pricing on banking transactions, and access to Priority Banking centres, teller counter queues and Priority Banking Hotline

* Upon clients request. Please contact our branch staff for details.

Priority Banking 360° Rewards

At the end of the day, it’s not only about making the right choice of financial partner in growing your wealth and maximising your returns. It’s also about indulging in the fruits of your banking relationship with us as you go along.

Choice of 360° Rewards Points or Asia Miles
That’s why we have introduced an exclusive, unique and differentiating total banking rewards scheme which allows you to earn 360° Rewards Points (Refer to Tables 1 and 2) (“Points“) or Asia Miles (Refer to Tables 3 and 4) (“Miles“) not only on your card spend, but on your banking accounts with us including deposits, structured investments series, premium deposit, investments, insurance, personal instalment loan and mortgage loan.

Details of Priority Banking 360º Rewards (360º Rewards Points)
Details of Priority Banking 360º Rewards (Asia Miles)

	PRIORITY BANKING CLIENTS	NON-PACKAGE BANKING CLIENTS
Deposit
Interest Rate for Current Account Overdraft Protection	P – 1% p.a.	P + 8%p.a.
Handling Fee for Current Account Overdraft Protection	HKD60 per item (waived for clients applying for the Floating Overdraft Facility)	HKD120 per item
Standing Instructions – Set Up	Free	HKD100 per item
Replacement of ATM Card	Free	HKD50 per card
Handling Fee* for Overseas ATM cash withdrawal	Free	JETCO/Mastercard/Cirrus/Visa/PLUS: HKD28 UnionPay: HKD15
Foreign exchange services
Foreign Currency Notes Deposit into/Withdraw from the Same Currency Account	Limit on Currency and Amount AUD: 3,000 CHF: 3,000 GBP 3,000 NZD 3,000 USD 7,500 CAD 3,000 EUR 3,000 JPY 300,000 SGD 3,000	Limit on Currency and Amount AUD 1,500 CHF 1,500 GBP 1,500 NZD 1,500 USD 2,500 CAD 1,500 EUR 1,500 JPY 150,000 SGD 1,500
For amount below or equal to stated limit per client per day: Waived
Investment
Investment Fund – Lump sum subscription: Funds with subscription fees of 5% or above	Less 1.5% subscription fee	Less 0.25% subscription fee
Investment Fund – Monthly Investment Plan: With monthly investment amount of HKD5,000/USD650 or above	Less 1.5% subscription fee	Less 0.25% subscription fee
Online Securities Trading: Free real-time price quote plan (per month)	1,000 quotes	200 quotes
Remittances
Inward Local Bank Transfer Payment through Real Time Gross Settlement (RTGS, also known as Clearing House Automated Transfer System (CHATs))	Free	HKD15 per transaction
Inward Telegraphic Transfer	Free	HKD65 per transaction
Outward Telegraphic Transfer – Other Banks	HKD120 per request	HKD200 per request
Outward Telegraphic Transfer – Additional Fee for Non-Domicile Currency Telegraphic Transfer	HKD60 per request	HKD100 per request
Outward Telegraphic Transfer – between Standard Chartered	Waived	HKD200 per request
Outward Demand Draft	HKD50 per item	HKD100 per item

* Not applicable to credit card cash advance.
The above fees and charges may be adjusted from time to time. For details, please contact your Relationship Manager.

This document has been prepared by Standard Chartered Bank (Hong Kong) Limited (“SCBHK“) and its contents are intended solely for the readers’ reference. This document should not be distributed, directly or indirectly, in any jurisdiction in which the distribution of these materials would be prohibited. This document and its content are not intended and shall not in any way be construed as (a) an offer or the solicitation to the public in Hong Kong for the purchase or sale of any securities, regulated investment agreement or collective investment scheme; or (b) it is intended to constitute a representation as to future movements in rates or prices or that any such future movements will not exceed those shown in any illustration. Any prediction, projection or forecast contained herein as to likely future movements in rates or prices or likely future events or occurrences constitutes an opinion only and is not necessarily indicative of actual future movements in rates or prices or actual future events or occurrences (as the case may be). Past performance is not necessarily indicative of future performance; the value, price or income from investment may fall as well as rise. This document has not and will not be registered as a prospectus in Hong Kong or authorised by the Hong Kong Securities and Futures Commission under the Hong Kong Securities and Futures Ordinance. This document is distributed on the express understanding that, whilst the information in it is believed to be reliable, it has not been independently verified by us. Further, this document is a general evaluation only and has not been prepared to be suitable for any particular person or class of persons. We make no recommendations to any particular person or class of persons, and we make no representation or warranty (express or implied) of any nature, nor do we accept any responsibility or liability of any kind, with respect to the accuracy or completeness of the information in this document. Each recipient of this document should make his/her own independent evaluation of any transaction and of the relevance and adequacy of the information in this document and should make such other investigations as it deems necessary to determine whether to participate in any transaction. Each recipient should consult his/her own financial advisor. This shall not, however, restrict or exclude or limit any duty or liability to a person under any applicable laws or regulations of any jurisdiction which may not lawfully be disclaimed. Unless otherwise specifically stated, all statements in this document (including any views, opinions or forecasts) are solely those of SCBHK as at the date of this document and are subject to change without notice. SCBHK and its parent companies, affiliates, connected companies, employees or clients may have an interest in the wealth management products (or related financial instruments or their related derivatives) (the “WM Products“) mentioned in this document. This may involve activities such as dealing in, holding, acting as market-makers, or performing financial or advisory services, in relation to any of the WM Products referred to in this document. SCBHK and its parent companies, affiliates or connected companies may also have acted as a manager or co-manager of a public offering of such WM Products, and may also have an investment banking relationship with any companies mentioned in this document. However, the issuer of the Products is not SCBHK or its parent companies, affiliates or connected companies, and the value of the Products depend on the ability of the issuer to perform its obligations under the Products. Copyright in all materials, text, articles, logos, graphics, images and information contained herein is the property of, and may only be reproduced with permission of an authorised signatory of, SCBHK, Copyright in materials created by third parties and the rights under copyright of such parties are hereby acknowledged. Copyright in all other materials not belonging to third parties and copyright in these materials as a compilation vests and shall remain at all times copyright of SCBHK or save with the express prior written consent of an authorised signatory of SCBHK. If there is any inconsistency or conflict between the English and the Chinese versions, the English version shall prevail. You may, at any time and without charge, choose not to receive any of our future marketing communications. If you choose not to receive any marketing communications from the Bank, please write to us and provide your (1) name and (2) account number or HKID/passport number by mail to Standard Chartered Bank (Hong Kong) Limited, GPO Box 21, Hong Kong or visit any of our branches (applicable to personal clients only).

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Going the extra mile and rewarding you more

Going the extra mile and rewarding you more

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