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Standard Chartered 360° Rewards Redemption Platform

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Standard Chartered 360° Rewards Redemption Platform

Note to 360° Rewards

Effective from 28 February 2020, air miles redemption has been amended as follows:

  • Points required for every 1,000 Asia Miles conversion are 25,000 points
  • KrisFlyer Miles are removed from the 360° Rewards Catalogue

With Purchase with Rewards, you can also redeem your 360° Rewards Points anytime and anywhere to offset spending via SMS. Click here to learn more about managing your points with greater flexibility.

For security reasons, the login function of 360° Rewards Redemption Platform is suspended. Please click here to login to 360° Rewards Redemption Platform via Standard Chartered Online Banking to browse and redeem available rewards. If you are non-Online Banking user, please click here for registration guidelines.

Standard Chartered 360° Rewards

360° Rewards Redemption Platform – the easiest way to redeem rewards with your earned Points and CashBack.

Ready for online rewards redemption

Access to 360° Rewards


  • Simply log in the 360° Rewards Redemption Platform to redeem your favourite items
    • Login Now using your current Standard Chartered Online Banking username and password


  • You just need your ATM Card/ credit card and personal information for registration. Please follow the steps below to register Standard Chartered Online Banking

360° Rewards Redemption Platform

360° Rewards Redemption Platform maximises the benefits of Points or CashBack. Enjoy the following benefits for a better redemption experience:

  • One-stop redemption platform to Standard Chartered & MANHATTAN credit cardholders for Points and CashBack redemption
  • Flexible conversion of your Points or CashBack to cash or air miles
  • Manage your Points and CashBack with more flexibility:
    • Monitor your Points and CashBack with a breakdown of balance
    • Make instant points redemption by converting your points to cash or air miles
  • Receive SMS and e-mail confirmation upon redemption

A more secure online rewards redemption experience

  • To provide you a more secure online rewards redemption experience, effective from early May 2017, an One-time Password (“OTP”) will be required when you perform designated rewards redemptions via 360° Rewards Redemption Platform. No registration is required for this enhanced service. Simply maintain an updated and valid mobile phone number with the Bank, and you can enjoy a peace of mind rewards redemption experience.
  • Protect your Online Banking account from unauthorised access. Always take good care of your username and password, and keep your password and devices updated regularly. Check out Online and Mobile Security Tips or call 2886 8868.
Update your mobile phone number with ease
  • If you need to update your mobile phone number with the Bank, please submit your request via the following channels:


  1. The service is only applicable to the Principal Cardholder with a valid Hong Kong mobile phone number registered with the credit card system of the Bank.
  2. OTP is only applicable to local mobile phone numbers starting with 4, 5, 6, 7, 8 or 9. Cardholders with mobile phone numbers starting with other digit are not able to complete the relevant online rewards redemptions.
Notice of Change: Mileage Redemption via Online Banking from 18 November 2018

To provide you with a more convenient and secure rewards redemption experience, effective from 18 November 2018:

For customer who performed mileage redemption during April to November 2018, your Air Miles membership information (including Air Miles membership number and name) has been verified and registered as Bank’s records. You can now redeem mileage via Online Banking*.

For Standard Chartered Asia Miles Mastercard cardholder, your Asia Miles membership information has been automatically registered after verification by the Bank. You can also redeem mileage via Online Banking.

For other customers who want to redeem mileage via Online Banking, or if you want to change your Air Miles membership information registered with us, please contact our 24-hour Customer Service Hotline: 2886 4111 (Standard Chartered credit card) / 2881 0888 (MANHATTAN credit card).

*If you cannot find your Air Miles membership information to perform mileage redemption, please contact our Bank.

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