You can subscribe to this service, and start receiving SMS and/or email alerts after you conduct transactions via automated channels (Standard Chartered Online Banking, automated phone banking, ATM, electronic transactions) on your deposit accounts with us, after you make purchases with your ATM cards, as well as reminding you on important matters that happen to your accounts.

Type of Alerts
Deposit Account Transaction Alerts (Applicable to local and overseas transactions)
  • Bill Payment Alert
    Notifies you after a bill payment is made with your designated bank account via online banking, automated phone banking or ATM.

  • Cash Withdrawal Alert
    Notifies you after a cash withdrawal is made with your designated bank account via ATM.

  • Fund Transfer Alert
    Notifies you after a fund transfer is made with your designated bank account via online banking, automated phone banking or ATM.

  • Purchase Alert
    Notifies you the purchase is made with your designated bank account via EPS, UnionPay or Maestro networks.
Deposit Account Reminder Alerts
  • Cheque Returned Alert
    Notifies you after a cheque issued from/deposited to your designated bank account is returned.
Credit Card Reminder Alerts
  • Payment Due Date Alert
    Reminds you of the payment due date of your designated credit cards. You can set when you want to receive the alert by number of days before due date.

How to Set up

Set up the SMS/Email alerts at ease.

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Call Us

Call our hotline for further information.

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Email Us

Alternatively, please complete our contact form and we will be in touch as soon as possible.

Email Us »

Locate Us

Visit the branch that is nearest to you.

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Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.


Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.