Standard Chartered offers a wide range of payment services that provide you with greater convenience and ensure you don't inadvertently miss a bill.

Bill Payments

Settling your HKD bills is now quick and easy through:

Autopay

Through our one-stop, one-account convenience, you can set up Autopay free of charge to settle your recurring bills from selected merchants, relieving you of the hassle of keeping track of due dates:

  • Simply contact us through phone banking, or call us on 2886 8868 with your bill account numbers ready*, or
  • Complete the Autopay Authorisation form (Fax version) and return it to us by fax*, or
  • Choose to complete the Autopay Authorisation form (Full version) and send to us using the following methods:
    • Mail
    • Branch Drop Box
    • Approach any of our branch staff for assistance

*Applicable to these merchants:

  • CLP Power Hong Kong Ltd.
  • CSL Ltd.
  • Government of the Hong Kong SAR (Government Rent)
  • Government of the Hong Kong SAR (Rates/Rent)
  • Government of the Hong Kong SAR (Water & Sewage Charges)
  • Hong Kong Telecommunications (HKT) Limited
    • Business & Residential Tel
    • nowTV
  • Hutchison Global Communications Limited (Broadband service)
  • Hutchison Telecommunications (HK) Ltd. (3 Hong Kong)
  • i-CABLE Telecom Limited
  • The Hong Kong & China Gas Co. Ltd.
  • The Hongkong Electric Co. Ltd.
  • SmarTone Mobile Communications Ltd.
Frequently Asked Questions
  • What is a debtor reference code?
    A debtor reference code is the number assigned by the merchant against your bill. For example, loan account number, mobile phone number, customer number etc.
  • How to check my debtor reference code?
    The number is usually shown on the bill you receive from the merchant. As it is assigned by the merchant, you should call the merchant to double check.
  • What is the time required to set up a Direct Debit Authorisation (DDA) or Autopay?
    Usually 4 to 6 weeks.
  • How to make sure that the DDA/Autopay has been set up successfully with the merchant?
    "AUTOPAY" will usually be shown on your bill.
  • Do I need to set a limit and expiry date?
    Limit and expiry date are not mandatory, and you can choose to indicate them or not. For your protection, if the Autopay set up instruction is sent in through phone or fax, the limit shall be HKD$10,000 at most.

Online Banking and Breeze Mobile Banking

Enjoy convenient HKD bill payment for more than 700 different merchants through our Online Banking and Breeze Mobile Banking.

Automated Banking Services

Our Automated Banking Services allow you to pay your bills at more than 1,900 Standard Chartered and JETCO ATMs using your ATM card.

Standing Instruction

Simply place a Standing Instruction through your account and we will effect regular payments of a fixed amount for you. This will free you from the chore of repeating the same instruction.

  • Payments can be in HKD or any other available currencies
  • Priority Banking customers will enjoy waiver of the one-time set up fee

Remittance Service

Our Remittance Service covers most countries and territories in the world, enabling you to enjoy reliable, fast and secured global fund transfer. You can make remittances through our branch network and Online Banking.

You may download the Remittance Request Form here, and drop off the completed form at any of our branches.
For details of outward remittance charges, please refer to our Service Charges.

Notice of change of payment instruction submission channels

Same Day Remittance Credit Service

We are taking our outward remittance service one step further to offer you a same-day credit service for outward telegraphic transfer to Standard Chartered China and Standard Chartered Taiwan. To enjoy the service, submit your remittance instruction at any of our branches before the cut-off time of 11 a.m. (Note: 2 p.m. for selected branches) on any bank business day from Monday to Friday. The remitted currency must be HKD, CNY, USD, or EUR. More details

Frequently Asked Questions
  • Can I fill out the remittance form or online form in Chinese?
    Yes you can, particularly if you are remitting funds to China. However, if the remitted funds are in USD currency, the beneficiary name and other information must be in English, whether it's submitted online or through our branches.
  • What are SHA, OUR, and BEN in remittance charges options?
    These are codes representing how to arrange for the local and overseas bank charges.
    • By choosing "SHA", the bank charges incurred locally will be paid by you as the remitter. The overseas bank charges will be paid by the beneficiary. Therefore, the overseas bank charges will be deducted from proceeds and the beneficiary will receive the remaining amount net of overseas bank charges.
    • By choosing "BEN", the beneficiary will pay both the local and overseas bank charges. Therefore, the beneficiary will only receive the remaining amount net of local and overseas bank charges.
    • By choosing "OUR", the remitter will pay both the local and overseas bank charges. Therefore, the beneficiary will receive the whole amount of the remittance.
    The actual amount of overseas bank charges will depend on the beneficiary countries, zones and the route of the remittance.
  • Do I need to pre-register the remittance beneficiary before remitting funds to the beneficiary through Online Banking?
    You will have to register the beneficiary information such as the beneficiary bank name, account number and payee name under "Telegraphic Transfer" > "Add Telegraphic Transfer Payee" before you can remit funds to the person on Online Banking.

For enquiries, please visit your nearest branch.

Free Local Fund Transfer Between Banks

Standard Chartered offers free online local fund transfer to banks in Hong Kong via Online Banking through local clearing.

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