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Overview

ABOUT US

As a leading international bank, we strive to help people and businesses prosper across Asia, Africa and the Middle East

Standard Chartered Bank Indonesia is one of Standard Chartered Bank’s branch offices in the Asian region. The Bank is owned entirely (100%) by Standard Chartered Holdings Limited, United Kingdom. As a branch office of a foreign bank in Indonesia, the Bank’s business journey and management is controlled and conducted in an integrated manner with the Board of Standard Chartered Bank that is headquartered in London.

The Bank’s business journey in Indonesia has a long history. It started when The Chartered Bank (currently referred to as Standard Chartered Bank) entered commercial banking business through Borneo Company in Batavia (now referred to as Jakarta) in 1859. In May 1863, The Chartered Bank then ran the business independently. With this, the Chartered Bank became the the first British foreign exchange bank that set up business in the West Indies (currently referred to as Indonesia).

In 1965, the branch office in Jakarta was shut down due to a coup attempt. Nevertheless, the business started again in 1968 after Standard Chartered Bank Indonesia obtained business license as specified in the Letter of the Minister of Finance No. D.15.6.1.6.15 dated 1 October 1968 and the Decision Letter of the Board of Directors of Bank Negara Indonesia (the previous Indonesia’s central bank) No. 4/22/KEP.DIR dated 2 October 1968 to perform foreign exchange activities and banking services.

Currently, the Bank's main office is located at Menara Standard Chartered Jl. Prof. Dr. Satrio No. 164, Jakarta, 12930.

OUR PURPOSE

Driving commerce and prosperity through our unique diversity

The people and businesses we sere are the engines of trade and innovation, and central to the transition to a fair, sustainable future.

With over 1600 employees and a presence in 6 cities, our network serves customers in major cities across Indonesia covering Jakarta, Surabaya, Bandung, Medan, Semarang, and Makassar.

Globally, we operate across more than 60 countries where we’ve built a bank with the diverse experience and capabilities that set us apart.

Our footprint connects emerging and high-growth markets with more established economies, allowing us to channel capital to where it’s needed the most

OUR VALUES

  • Better together
  • Do the right thing
  • Never settle

LINES OF BUSINESS

In accordance with the Decision Letter of the Minister of Finance No. D.15.6.1.6.15, the Bank holds a license to conduct activities of a commercial bank. The business activities are carried out in the following segments:

  • Corporate, Commercial and Institutional Banking (CCIB)
    From fast growing firms to the world’s biggest multinationals, we offer a wide range of highly specialised services designed to meet your complex needs.

    Our Corporate, Commercial and Insitutional Banking services offer customised solutions in all the areas where you need support including , Financial Markets, Capital Markets, Transaction Banking, Securities Services and Loans and Corporate Finance for Corporate and Institutional Clients, both local and international. We combine local-market knowledge with an unmatched network spanning Asia, Africa and the Middle East. So whether you’re focusing on your core market, or expanding overseas, we really do offer the best of both worlds

  • Consumer, Private and Business Banking (CPBB).
    This segment serves personal clients, priority clients and business owners, using the life cycle approach. Wherever you are in your life, enjoy a better banking experience with our comprehensive Personal Banking solutions, designed to help you save, spend and get rewarded for your relationship with us. From savings accounts to your first home mortgage or child’s education fund, we offer a full range of services to meet your evolving financial needs. Simpler, smarter banking The services include time deposit and savings accounts, personal loans, credit cards and Wealth Management products.

    We offer a full spectrum of wealth management solutions to help you grow, manage and protect your wealth. Access wealth management services from the world's leading financial centres, with ‘on the ground’ specialists delivering capabilities to connect you to market opportunities most relevant for you.

  • nexus
    The Bank’s digital solution with banking-as-a-service approach.

    To deliver on our committment to support financial inclusion, we have announced a new innovation with launch of nexus, our “Banking as a Solution” service which offers white labelling services to e-commerce players, enabling them to offer financial services on their platforms. This capability will allow access to financial services to the unbanked population throughout Indonesia, at the convenience of their mobile phones. The Bank has signed up two partners under this initiative and will start to launch products in 2021.

Information Access

The Bank’s commitment on transparency to stakeholders is shown by providing access to Bank information through a website or by contacting:

Menara Standard Chartered
Jl. Prof. DR Satrio No. 164
Jakarta, 12930
T : (021) 5799 9988
W : www.sc.com/id

Information on Bank Website

The Bank provides general information related to the Bank and Standard Chartered Group on the website (wwww.sc.com/id). The website contains information on products and services of the Bank, terms and conditions, as well as other useful information for stakeholders.

BRANCH OFFICE

Menara Standard Chartered
Jl. Prof. DR Satrio No. 164
Jakarta, 12930
T : (021) 5799 9988

Standard Chartered Juanda
Jl. Ir.H Juanda No. 16
Bandung, 40115
T : (022) 424 1944

Standard Chartered Basuki Rahmat
Menara Standard Chartered Bank
Jl. Basuki Rahmat No. 63-65
Surabaya, 60271
T : (031) 5472 8888

Standard Chartered Kebon Jeruk
Graha Multi Building
Jl. Panjang No. 55
Jakarta, 11530
T : (021) 5367 4775

Standard Chartered Ahmad Yani
Jl. A Yani No. 155A
Semarang, 50011
T : (024) 845 0188

Standard Chartered Darmo
Spazio Building, Jl. Mayjen Yono Suwoyo Kav 3
Kelurahan Pradah Kalikendal
Kecamatan Dukuh Pakis
Surabaya 60226
T : (031) 732 0901

Standard Chartered Kelapa Gading
The Kensington Office Tower
Jl. Boulevard Raya No. 1, Kelapa Gading
Jakarta Utara 14240
T : (021) 80617688

Standard Chartered Imam Bonjol
Jl. Imam Bonjol No. 17
Medan, 20151
T : (061) 457 2888

Standard Chartered Makassar
Jl. Jend. Sudirman No. 70
Makassar, 90113
T : (041) 187 1551

Standard Chartered Pondok Indah
Pondok Indah Office Tower III Ground Floor
Jl. Sultan Iskandar Muda Kav. V. TA
Jakarta, 12310
T : (021) 293 28023

Standard Chartered Pantai Indah Kapuk
Arcade Business Centre G-02
Jl. Pantai Indah Utara II
Jakarta Utara, 14460
T : (021) 668 3925

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Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.

Disclaimer

Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.

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