Details

Easy way in managing your bills

You no longer have to spend time taking care of your monthly bill payments, because EZ-Bill is here for you! Consolidate all your routine monthly bills to be paid by your Standard Chartered Credit Card.

Enjoy the ease and convenient of EZ-Bill:

  • Do not need to queue at ATM, cashiers or doing payment transfer.
  • Just remember 1 (one) due date of all your bills, just remember your Standard Chartered Credit Card due date.
  • Get Rewards Point from all transactions*.

* Reward Points given will depend on Great Rewards facility for each card type.

EZ Bill Partners

Utility
PLN
Palyja
Aetra
PDAM Semarang
PDAM Subaraya
Telco
Telkom
Telkomsel
Indosat Ooredoo
XL
SmartFren
Three
Starone
Pay TV
First Media
MNC Sky Vision (Indovision, Okevision, Top TV)
TransVision
Telkom Indihome
Internet
Telkom Speedy
Telkomsel Flash
CBN
Insurance
Cigna

Register your monthly bills right away through our call centre at (021) 57 9999 88 or 68000 from mobile.

 

Terms & Conditions

Registration
  1. EZ BILL registration can be done only by the First Cardholder.
  2. EZ BILL facility is opened to all Standard Chartered Bank Credit Card Holders.
  3. Cardholders can register routine monthly bills only on behalf of individuals but not on behalf of companies.
  4. For Telkom registration received by Standard Chartered Bank before and until the 27th of each month, the invoices from EZ BILL vendors will be effective in the following month (M+1). For registration received after the 27th until the end of the month, the EZ BILL bill will be effective two months after registration (M+2).
  5. For PLN registrations received by Standard Chartered Bank before and until the 10th of each month, the bills from the EZ BILL vendors will be effective in the same month (M+0). For registrations received after the 10th to the end of the month, EZ BILL bills will be effective in the following month (M+1).
  6. For the registrations of PALYJA, AETRA, PDAM Surabaya and PDAM Semarang that are received by Standard Chartered Bank before and until the 3rd of each month, the bills from the EZ BILL vendors will be effective in the same month (M+0). For registrations received after the 3rd to the end of the month, the EZ BILL will be effective in the following month (M+1).
  7. For the registrations of XL, First Media, MNC Vision, CBN, SmartFren and Cigna received by Standard Chartered Bank before and until the 20th of each month, the bills from the EZ BILL vendors will be effective in the following month (M+1). For registrations received after the 20th to the end of the month, the EZ BILL will be effective two months after registration (M+2).
  8. For the registration of 3 HCPT received by Standard Chartered Bank before the 19th of each month, the bills from the EZ BILL vendors will be effective in the same month (M+0). For registrations received on the 19th until the end of the month, EZ BILL will be effective in the following month after registration (M+1).
  9. For the registration of Indosat Ooredoo (Satelindo Matrix, IM3, Starone) received by Standard Chartered Bank before the 27th of each month, the bills from the EZ BILL vendors will be effective the same month (M+0). For registration received on the 27th until the end of the month, the EZ BILL will be effective in the following month after registration (M+1).
  10. For Kartu Halo registration received by Standard Chartered Bank before the 28th of each month, the bills from the EZ BILL vendors will be effective the same month (M+0). For registration received on the 28th until the end of the month, the EZ BILL will be effective in the following month after registration (M+1).
  11. Cardholders must make payment for their own bills from EZ BILL vendors before the payments through EZ BILL Standard Chartered Bank become effective.
  12. Upon receipt of registrations for the bills payable through EZ BILL, the Card Holder shall authorize Standard Chartered Bank to debit each month.
  13. Standard Chartered Bank reserves the right to disclose Cardholder information to EZ BILL vendors for the EZBILL administration process.
  14. For claims from EZ BILL partners, Standard Chartered Bank will be billed using the cardholder's Credit Card billing sheets.
  15. In the event of a debit failure resulting from the matters beyond the Bank's error, including due to the suspension of the Credit Card, the data errors submitted by the Card Holder or failure to meet the requirements set by the EZBILL partners by the Card Holder, Standard Chartered Bank shall not be held responsible for such failure. Consequently, the Card Holder must settle the bill directly to the relevant EZ BILL vendors of Standard Chartered Bank.
  16. In case the card holder has a complaint or claim against EZ Bill partners of Standard Chartered Bank, this must be directly filed to the relevant EZBILL partners. The Cardholder agrees to release SCB from any responsibility and compensation related to such claim.
  17. In case of double payment for the bills already registered in EZ BILL, the Cardholder may inform the Standard Chartered Customer Center not later than 30 calendar days from the date when the invoice is printed.
  18. EZ BILL charges an administration fee of Rp 3,000 per transaction for each monthly routine bills of Telkom, PLN, Palyja, Aetra, PDAM Surabaya and PDAM Surabaya.
  19. If the Cardholder wishes to cancel the registration or change of the Credit Card, the Card Holder must contact the Chareterd Bank Standard Customer Contact Center at 021 57 9999 88 or 68000 from the mobile phone.
Cancellation
  1. EZ BILL facility can be canceled only by the First Cardholder.
  2. For Telkom cancellations made before and until the 27th of each month, the EZ BILL cancellation will be effective the following month (M+1). For cancellations received after the 27th until the end of the month, the EZ BILL cancellation will be effective two months after cancellation (M+2).
  3. For the cancellation of the PLN before and until the 10th of each month, the EZ BILL cancellation will be effective in the same month (M+0). For cancellations received after the 10th to the end of the month, the EZ BILL cancellation will be effective the following month (M+1).
  4. For cancellations of PALYJA, AETRA, PDAM Surabaya and PDAM Semarang before and until the 3rd of each month, the EZ BILL cancellation will be effective in the same month (M+0). For cancellations received after the 3rd to the end of the month, the EZ BILL cancellation will be effective in the following month (M+1).
  5. For cancellation of XL, First Media, MNC Vision, CBN, SmartFren and Cigna before and until the 20th of each month, the EZ BILL cancellation will be effective in the following month (M+1). For cancellations received after the 20th to the end of the month, the EZ BILL bills will be effective two months after cancellation (M+2).
  6. For the cancellations of 3 HCPT made before the 19th of each month, the EZ BILL cancellation will be effective in the same month (M+0). For cancellations received on the 19th until the end of the month, the EZ BILL cancellation will be effective in the following month after cancellation (M+1)
  7. For the cancellations of Indosat (Satelindo Matrix Post Paid, IM3, Starone) before the 27th of each month, the EZ BILL cancellation will be effective in the same month (M+0). For cancellations received on the 27th until the end of the month, the EZ BILL cancellation will be effective in the following month after cancellation (M+1).
  8. For the cancellations of Kartu Halo made before the 28th of each month, the EZ BILL cancellation will be effective the same month (M+0). For cancellations received on the 28th until the end of the month, the EZ BILL cancellation will be effective in the following month after cancellation (M+1).


Call Us

Call our hotline for further information.

(021) 57 9999 88
68000 (Mobile)

Locate Us

Visit the branch that is nearest to you.

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Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.

Disclaimer

Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.

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