Smart Access Key
For you our valuable customers, we offer you a convenience way to enjoy 8 variety of information and transactional features with only 1 easy to remember Smart Access Key, through our Standard Chartered Bank Indonesia - Automatic Voice Response service. Enjoy the convenience!
| Menu | SCB Customer* (press) | Smart Access for SCB Customer* (press) | SCB Customer without TIN / Non-Customer** (press) |
| Language Selection: | – | – | – |
| – Indonesian language is a default language to use in this service | |||
| – English Language | 1 | – | 1 |
| For account/credit card information or transactional (Account / credit card balance will be informed automatically) | a. Enter: 16-digit ATM card / credit card number / 11-digit loan account number / 9-digit company ID b. Enter: 6-digit Telephone Identification Number (Banking) or date of birth (Credit Card) |
– | |
| – | |||
| Annual Fee Information | 2-1-2 | *1 | – |
| Last 10 saving / current account transaction | 2-1-1 | *2 | – |
| Fund Transfer - Standard Chartered Bank own account | 2-2-1 | *3 | – |
| Standard Chartered Bank Credit Card Payment | 2-2 | *5 | – |
| Fixed Deposit balance information | 2-3 | *6 | – |
| Change Telephone Identification Number | 2-4 | *7 | – |
| Branch Location Information | 4 | – | 4 |
| Application Status, Exchange rates, Deposits rates and other product information | 5 | – | 5 |
| ATM PIN Creation | – | *78 | – |
| Credit Card PIN Creation | – | *89 | – |
*Standard Chartered Bank Indonesia customer who has Telephone Identification Number (TPIN) and Standard Chartered Bank Indonesia credit card Holder.
**Standard Chartered Bank Indonesia customer who has not Telephone Identification Number (TIN) and Non-customer.