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Get instant help on bill payment

Bill payment queries

Get answers to bill payment related queries

Schedule a bill payment

Check frequently asked questions related to scheduling a bill payment

      • Follow the steps given below to schedule a bill payment:
        Online Banking
        Step 1: Log in to Online Banking
        Step 2: Select “Payments”
        Step 3: Go to “Register for bill payment” or “One-Time Bill payment”
        Step 4: Select “Do you want to repeat this transfer”
        Step 5: Follow the instructions on the screen to schedule the bill payment
        SC Mobile
        Step 1: Log in to SC Mobile
        Step 2: Select “Payments”
        Step 3: Go to “Pay Utility Bills” or “Pay a New Bill”
        Step 4: Select “Do you want to repeat this transfer”
        Step 5: Follow the instructions on the screen to schedule the bill payment
      • Click here to register for Online Banking or SC Mobile.

Add a new biller

Check frequently asked questions related to adding a new biller

      • Follow the steps given below to add a new biller through:
        Online Banking
        Step 1: Log in to Online Banking
        Step 2: Select “Payments” from the left hand side menu
        Step 3: Go to “Register” for “Bill Payment”
        Step 4: Select “City” and “Biller Name”
        Step 5: Follow the instructions on the screen and add a new biller
        SC Mobile
        Step 1: Log in to SC Mobile
        Step 2: Go to “Transfers” and select “Add a New Payee”
        Step 3: Select Bill Payment
        Step 4: “Select City” and “Biller Name”
        Step 5: Follow onscreen instructions and add a new biller
      • Click here to register for Online Banking or SC Mobile.

Delete a registered biller

Check frequently asked questions related to deleting a registered biller

      • Follow the steps given below to delete a registered biller through Online Banking:
        Step 1: Log in to Online Banking
        Step 2: Select “Payments”
        Step 3: Go to “View and Pay Bills”
        Step 4: Select the biller and under the “Action” tab, click on “Delete”
        Step 5: Accept the terms and conditions and delete the registered biller successfully
      • Click here to register for Online Banking or SC Mobile.

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From 1 January 2019 onwards, some of the services already available on Online Banking and SC Mobile will be chargeable if availed through branch banking or phone banking. For information, please click here

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