Single stop to look up forms, service charges, FAQs and ways to contact us

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    Phone Banking
    • Access toll-free NRI phone banking in major locations across the globe
    • Click here to know more
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    International Banking Centres
    • Over 200 Priority Banking or designated International Banking Centres
    • These centres are located across Asia, Africa and the Middle East
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    PO Box Service
    • For customers residing in USA, UK, UAE, Singapore and Bahrain
    • You can send a written request via the local mail in these countries
    • Click here for details on the PO Box service
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    Fees and Charges
    • Click here for details on the charges and fees documents
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    Frequently Asked Questions
    • If you need assistance do not hesitate to contact us
    • Some common queries are answered here for your convenience
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    Forms
    • To download the Account Opening Form - click here
    • To view and download relevant forms - click here
    • For a call-back to facilitate Account Opening - click here
    • Priority clients may also call their relationship manager for assistance

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Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.

Disclaimer

Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.

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