Benefits

  • Multicurrency
    Load up to 20 currencies including US dollar, Euro, British Pound, Canadian Dollar, Singapore Dollar, Thai Baht and many more.

  • Contactless card
    Why swipe when you can pay by simply waving your card.

  • Insurance cover
    Travel free of financial worries with,

    • Up to Rs. 5,00,000 against misuse of lost/stolen card or due to counterfeiting / skimming
    • Personal Air Accidental Insurance (Death cover only) of Rs. 50,00,000
    • Loss of baggage & personal documents cover up to Rs. 1,00,000
  • Easy Refill
    Reload your card using the online portal while you are travelling or at any of our branches locally

VISA offers

It’s time to pull out those travel boots and stamp your passport.

With our Multi currency Forex Card, travel to the corners of the world and discover the true joy of being a global citizen.


Your Standard Chartered Multicurrency Forex Card now offers you benefits beyond multiple borders. You can now explore the finest attractions and tours across the world and get great offers through our association with VISA and BeMyGuest. Here’s a look at some of the select offers that we have for you:

USA From New York to Los Angeles, Florida, San Francisco and more, experience the joy of exploring the diverse culture, cuisine and entertainment that have truly made USA one of the world’s best tourist destinations. From sightseeing tours to theme parks, there’s something mesmerizing about the states. With up to 16%* off on a host of attractions, do you need more reasons! Click here for more details
Australia Think Australia and you’d probably picture the fabulous beaches, coastline and wildlife that can lift your mood. And lest we forget, the cuisine is something to remember too. Enjoy up to 16%* off on a host of attractions including hot air balloon experiences to whale watching and more. Click here for more details
Thailand There’s nothing more relaxing than an authentic Thai massage to call it a day after a long jungle trek at Chiang Mai or a tour of the picturesque Phi Phi islands at Krabi. Not to mention the vibrant night life and cuisine. Enjoy up to 55%* off on a host of attractions! Click here for more details
Singapore Singapore has something for everyone. From night safaris to aquariums or spending a day at the famed Universal Studios, it is a tourist destination that’ll have you coming back for more Enjoy offers on a host of attractions with discounts up to 59%* Click here for more details
Malaysia There is a reason why Malaysia is one of Asia’s premier travel destinations. From theme parks to caves, museums and aquariums, this is one place that truly makes for an enjoyable holiday. Enjoy up to 59%* off on select attractions! Click here for more details
Indonesia From exploring the underwater life to tree top adventure parks, Indonesia blends beauty with culture and sophistication. Enjoy up to 70%* off on select attractions! Click here for more details
China The Great Wall, the magnificent Forbidden City and the mysterious Terracotta Army are just a few sites in China that will keep you mesmerized. Enjoy the beauty of China with up to 13%* off on select attractions. Click here for more details.
Hong Kong The Pearl of the Orient will not only capture your mind but create its special place in your life. Explore Hong Kong with up to 23%* off on select attractions. Click here for more details.
Japan Explore the Land of the Rising Sun with Mount Fuji in the background, streets filled with cherry blossoms, and enjoy a traditional tea ceremony. Enjoy the wonders of Japan with up to 13%* off on select activities and attractions. Click here for more details.
Macau Spend some time with your family and friends at the famous Studio City, explore the Science Center Exhibition Center and be mesmerized by the beauty of Macau. With up to 38%* off, get enticed with the charms of Macau. Click here for more details.
Philippines Be it the white sandy beaches or the untouched marine life, Philippines will present you with the perfect opportunity to truly understand what beauty is all about Dive into the beauty of Philippines with up to 16%* off on adventures and attractions. Click here for more details.
South Korea Spectacular landscapes, different religions, and rich culture and history, all add to the charm of South Korea tourism. To avail up to 13% off* on various attractions. Click here for details.
Taiwan Be it the hustle-bustle of the city or the serenity of the villages, Taiwan is the hidden gem waiting to be discovered. Discover Taiwan with up to 12% off* on special tours. Click here for details.
United Arab Emirates Feel the grandiose of the United Arab Emirates when you step into the The Burj Khalifa, explore the Underwater Zoo, feel the serenity of the Grand Mosque or just take a ride in the city. Discover United Arab Emirates with special discounts of up to 27%. Click here to know more.

So step out and enjoy the world with your Standard Chartered Multicurrency Forex Card

Availing the offer?

1. Visit https://visa.bemyguest.com.sg/youth
2. Browse through tours & activities of different countries
3. Select the interested offer and click on ‘Book Now’ button
4. Fill the contact details & make payment using Standard Chartered Multicurrency Forex Card

*Terms &Conditions apply. Offer valid till December 31, 2017

  • Instant issuance

    Experience convenience like never before with instant issuance and activation* at Branch.

  • Convenience

    Manage your account online with just a few clicks.

  • Savings guaranteed

    Save on the cross currency mark up charges applicable on debit and credit card transactions overseas by opting for a forex card.

  • Backup card

    Provided upfront which can be activated and all funds from lost/stolen/damaged card will be automatically & instantly transferred to the backup card.

Rate & Fees

Please refer to Schedule of Service Charges for details on fees & charges.
To download Application Form, please click here.
To apply, SMS ‘FXCARD’ to 99871 23123

FAQs

What is the Standard Chartered Bank Contactless Multi-Currency Forex Card?

Standard Chartered Bank Contactless Multi-Currency Forex Card is an embedded chip based prepaid forex card introduced in partnership with VISA. This card gives you the freedom to shop anywhere in the world and provides access to the currency of your destination at competitive market rates. It can be used at all VISA affiliated ATMs and merchant establishments worldwide. This card cannot be used for payments in India, Nepal or Bhutan.

Which are the currencies that can be loaded on the card?

There are 20 currencies offered which can be loaded on the card,

USD (U.S. Dollar), EUR (Euro), GBP (British Pound), AED (UAE Dirhams), AUD (Australian Dollar), BHD (Bahraini Dinar), CAD (Canadian Dollar), CHF (Swiss Franc), DKK (Danish Krone), HKD (Hong Kong Dollar), JPY (Japanese Yen), KWD (Kuwaiti Dinar), NOK (Norwegian Krone), NZD (New Zealand Dollar), OMR (Omani Rial), QAR (Qatari Rial), SEK (Swedish Krone), SGD (Singapore Dollar), THB (Thai Baht), ZAR (South African Rand).

How does Contactless Multi-Currency Forex card work?

Your Standard Chartered Bank Contactless Multi-Currency Forex card will be activated with the required currencies instantly over the counter at the branch. Once active, the card can be used at any international location for making payments at POS terminals or to withdraw cash at ATMs. Usage of the card is not allowed in India, Nepal and Bhutan.

Standard Chartered Bank Contactless Multi-Currency Forex Card has a chip & a radio frequency antenna embedded. When the Contactless Card is tapped/ waved against the terminal enabled for contactless payments the card transmits payment details wirelessly, eliminating the need to insert it. Account details are communicated to the reader and then processed through the secure Visa acceptance network in the usual way.

Standard Chartered Bank Contactless Multi-Currency Forex card works just like any Debit / Credit Card for making payments at Merchant Establishments that have an electronic terminal. The transaction amount is deducted from available balance on the Multi-Currency card. Standard Chartered Bank Contactless Multi-Currency Forex card is accepted at all Merchant Establishments displaying the VISA symbol.

The card can be used to withdraw cash at all VISA ATMs worldwide. Irrespective of the currency loaded on the card, the cash will be dispensed based on the currencies supported at the ATMs.

Where can I buy the Forex card from?

Forex Cards can be purchased from any of the 100 Standard Chartered branches across India. Alternatively, you can also reach out to your Relationship Manager for purchasing a Forex Card.

What documents should I submit when I purchase the Standard Chartered Bank Multi-Currency Forex Card?
  • Completed application form
  • Copy of valid Passport
  • Any 1 travel proof
        - Visa
        - Flight tickets
        - Any other relevant travel proof
  • LRS declaration
  • Any other document mandated under prevalent LRS guidelines
Why have I received two cards in the welcome Kit?

Forex card kit comes with two cards (Primary and Backup card). In case Primary card is lost/damaged/stolen, customer can hotlist the primary card, get the backup card activated & entire balance will get transferred automatically.

Can I issue cheques to load the Multi-Currency Forex Card?

No. Card can be loaded only by a debiting your Standard Chartered savings account.

I do not have a Savings bank account with Standard Chartered Bank. Can I purchase a Forex Card?

You can apply for a savings account by choosing any variant from our bouquet of offerings & once the account is activated, you can apply for a Forex Card.

What are the charges attached to the Forex Card?

Refer the Schedule of Service Charges (SOSC) on our website.

Does the Forex Card provide me travel Insurance?

Yes. Enjoy a travel experience free of financial worries with card insurance covers such as

  • Protection up to Rs. 5,00,000 against misuse of lost /stolen card or due to counterfeiting / skimming
  • Personal Air Accidental Death Insurance of Rs. 50,00,000
  • Loss of baggage & personal documents cover up to Rs. 1,00,000

Learn more »

Terms & Conditions

Terms & Conditions

Please click here to refer detailed Terms & Conditions.

FAQs

    • Which are the currencies that can be loaded on the card?

      There are 20 currencies offered which can be loaded on the card,

      USD (U.S. Dollar), EUR (Euro), GBP (British Pound), AED (UAE Dirhams), AUD (Australian Dollar), BHD (Bahraini Dinar), CAD (Canadian Dollar), CHF (Swiss Franc), DKK (Danish Krone), HKD (Hong Kong Dollar), JPY (Japanese Yen), KWD (Kuwaiti Dinar), NOK (Norwegian Krone), NZD (New Zealand Dollar), OMR (Omani Rial), QAR (Qatari Rial), SEK (Swedish Krone), SGD (Singapore Dollar), THB (Thai Baht), ZAR (South African Rand).

    • Where can I buy the Forex card from?

      Forex Cards can be purchased from any of the 100 Standard Chartered branches across India. Alternatively, you can also reach out to your Relationship Manager for purchasing a Forex Card.

    • Why have I received two cards in the welcome Kit?

      Forex card kit comes with two cards (Primary and Backup card). In case Primary card is lost/damaged/stolen, customer can hotlist the primary card, get the backup card activated & entire balance will get transferred automatically.

    • I do not have a Savings bank account with Standard Chartered Bank. Can I purchase a Forex Card?

      You can apply for a savings account by choosing any variant from our bouquet of offerings & once the account is activated, you can apply for a Forex Card.

    • Does the Forex Card provide me travel Insurance?

      Yes. Enjoy a travel experience free of financial worries with card insurance covers such as

      • Protection up to Rs. 5,00,000 against misuse of lost /stolen card or due to counterfeiting / skimming
      • Personal Air Accidental Death Insurance of Rs. 50,00,000
      • Loss of baggage & personal documents cover up to Rs. 1,00,000

    • Can the Forex Card be temporarily blocked?

      Yes. You have an option to put a temporary block on the card through the customer portal or by calling Phone Banking. This block can be removed later the customer portal or by calling Phone Banking.

    • Can I make a transaction in any other currency apart from mentioned 20 currencies?

      Yes. Transactions can be carried out any where across the globe using Multi-Currency Forex Card in any currency. If the transaction currency is different from the ones available in your card, the card will automatically search for the currency with sufficient balance using a bank-defined authorization order & process the transaction. A cross currency mark-up would be charged against the transaction amount.

    • Can I retain the Forex card once in return to India?

      You can retain the card only if the balance remaining on the card is less than $2000. Else the amount needs to be refunded within 180 days from the date of arrival. This is as per RBI guidelines.

    • What is the maximum value for which the Forex Card can be used?

      There is no limit imposed on the usage of your Forex Card at POS. Customer can utilise any amount, upto the value loaded on the Forex card at any POS terminal. There is $2000 (or equivalent in other currencies) daily limit on cash withdrawals. However, there are some ATMs service providers which have put in per day / per transaction limit towards cash dispense which cannot be changed by the Bank. In such cases the cardholder might need to do multiple transactions if he wants to withdraw any amount higher than that allowed in one transaction.

    • What are the authorization scenarios?

      When the cardholder performs a payment transaction, the debit would take place on the priority as per the grid provided below,

      Scenario 1 – If the customer has local currency (depending on country of transaction) wallet with sufficient balance then the transaction will be processed using the balances on the local currency wallet.

      Scenario 2 – If the local currency is part of the offered multiple currencies on the card but customer does not have sufficient balance in local currency wallet, however if the customer has sufficient balance (equivalent to local currency) on default currency (USD) wallet then the transaction will be processed using the balances on the default currency wallet. Value from the default currency will be converted to local currency using cross currency conversion rate decided by the Bank. This rate will be calculated with a markup on the IBR cross currency rate.

      Scenario 3 – If the local currency is part of the offered multiple currencies on the card but customer does not have sufficient balance in local currency wallet as well as default currency (USD) wallet however if the customer has sufficient balance (equivalent to local currency) on any other currency wallet then the transaction will be processed using the balances from the respective currency wallet. The card will look for balances across all the currency wallets in following order of priority as decided by the Bank,

      1. USD
      2. GBP
      3. EUR
      4. SGD
      5. AUD
      6. CAD
      7. JPY
      8. CHF
      9. HKD
      10. NZD
      11. THB
      12. ZAR
      13. SEK
      14. NOK
      15. DKK
      16. AED
      17. BHD
      18. KWD
      19. OMR
      20. QAR

      Scenario 4 – If the customer transacts in currency which is not offered on the card, the transaction will be processed by debiting default currency (USD) wallet. Cross currency conversion would take place as per applicable rates. In case the default currency wallet does not have sufficient balance then funds would be pulled from wallet with sufficient funds and converted to the default currency using Bank’s currency conversion rate. Partial transactions in different currency wallets are not allowed. If the customer does not have sufficient balance to process the transactions individually in any of the currency wallets, the transaction is declined even if the collective balances on the card across all currencies is sufficient to process the transaction.

    • Can the Forex Card be reloadable over the Internet?

      Yes. When you are abroad & have run out of balance on your forex card, you can submit a request via the customer portal to reload the card with the required currency & amount.

    • What services can I avail on GCAS?

      You can avail following services through GCAS,

      • Emergency Card Replacement
      • Emergency Cash Disbursement
      • Cardholder Inquiry Service
      • Lost and Stolen Card Reporting

      Note: Visa Charges are applicable

    • What are the charges towards availing GCAS services?

      Following are the charges for availing GCAS facility offered by Visa:

      • Emergency Card Replacement: US $ 175

      • Emergency Cash Disbursement: US $ 175

      • Cardholder Inquiry Service: US $ 5 per inquiry
      • Lost/Stolen Card reporting: US $ 35 per card

    • What should I do if my Multi-Currency Forex Card has expired but there is an unutilised balance on the card?

      If your Card has expired before all funds have been utilised, you can contact Standard Chartered Bank Phone Banking or any of our Standard Chartered Bank branch for placing a refund request of the un-utilised balance. In case you wish you get a replacement card, you can place a request at any of our Standard Chartered Bank branch.

    • Who should I contact for my replacement card? Is there a charge for replacement?

      You need to place the request at any of the Standard Chartered Bank branch. The charges for the reissuance are given in schedule of charges.

    • What if the customer is passing by a terminal and a Contactless transaction takes place?

      The Contactless technology works when the card is waved at a maximum range of 4 cms. Hence, even if the customer is at a small distance from the terminal, no accidental transaction can take place since the cashier must first enter the amount on the PoS machine before the card is tapped / waved and the payment is processed.

    • How will the customer know if the transaction is successful?

      The customer will receive a charge slip from the merchant, and also receive an Emailer / SMS on his / her registered contact details once the transaction is successful.

    • How can I check the balance on my Standard Chartered Bank Multi-Currency Forex Card?

      You can check the balance on all the active currency wallets on Multi-Currency card through the customer porta. Alternately, you can also contact our Phone Banking services to check the balance on your Multi-Currency Card.

    • Do I need to pay additional amount over and above Cash withdrawal Charges levied by Standard Chartered Bank for ATM transaction?

      In certain countries ATM Service providers are authorized to charge surcharge/convenience fees from the cardholders for accessing the ATM to withdraw money. These charges are levied by the ATM service provider over and above the charges levied by the Standard Chartered Bank, and Standard Chartered Bank has no control over the charges as these charges are not levied by the bank. These charges are normally displayed to the customer during the transaction and the customer has the option to either proceed with the transaction or abort if the charges are not acceptable to the customer.

    • What is the Standard Chartered Bank Contactless Multi-Currency Forex Card?

      Standard Chartered Bank Contactless Multi-Currency Forex Card is an embedded chip based prepaid forex card introduced in partnership with VISA. This card gives you the freedom to shop anywhere in the world and provides access to the currency of your destination at competitive market rates. It can be used at all VISA affiliated ATMs and merchant establishments worldwide. This card cannot be used for payments in India, Nepal or Bhutan.

    • How does Contactless Multi-Currency Forex card work?

      Your Standard Chartered Bank Contactless Multi-Currency Forex card will be activated with the required currencies instantly over the counter at the branch. Once active, the card can be used at any international location for making payments at POS terminals or to withdraw cash at ATMs. Usage of the card is not allowed in India, Nepal and Bhutan.

      Standard Chartered Bank Contactless Multi-Currency Forex Card has a chip & a radio frequency antenna embedded. When the Contactless Card is tapped/ waved against the terminal enabled for contactless payments the card transmits payment details wirelessly, eliminating the need to insert it. Account details are communicated to the reader and then processed through the secure Visa acceptance network in the usual way.

      Standard Chartered Bank Contactless Multi-Currency Forex card works just like any Debit / Credit Card for making payments at Merchant Establishments that have an electronic terminal. The transaction amount is deducted from available balance on the Multi-Currency card. Standard Chartered Bank Contactless Multi-Currency Forex card is accepted at all Merchant Establishments displaying the VISA symbol.

      The card can be used to withdraw cash at all VISA ATMs worldwide. Irrespective of the currency loaded on the card, the cash will be dispensed based on the currencies supported at the ATMs.

    • What documents should I submit when I purchase the Standard Chartered Bank Multi-Currency Forex Card?

      • Completed application form
      • Copy of valid Passport
      • Any 1 travel proof
            - Visa
            - Flight tickets
            - Any other relevant travel proof
      • LRS declaration
      • Any other document mandated under prevalent LRS guidelines

    • Can I issue cheques to load the Multi-Currency Forex Card?

      No. Card can be loaded only by a debiting your Standard Chartered savings account.

    • What are the charges attached to the Forex Card?

      Refer the Schedule of Service Charges (SOSC) on our website.

    • Whom do I call in case I need any assistance?

      You can contact Phone Banking or write to us or visit any nearest Standard Chartered branch. You can visit www.sc.com/in for more details.

    • If I am travelling to multiple currencies do I need to carry multiple cards?

      Multi-Currency Forex card is a complete solution to all your Forex needs. This card will support upto 20 currencies. You don’t need to carry multiple cards for travelling to different countries. Same card can be used across the globe.

    • Do I need to activate Multi-Currency Forex Card for Ecommerce transactions?

      You Multi-Currency card is pre-activated to perform Ecommerce transactions once your card is loaded with the currency required.

    • How can I cancel my Multi-Currency Forex Card?

      To cancel your Multi-Currency Forex Card, we request you visit your nearest Standard Chartered Bank branch and place a request towards cancellation of the card. Your request will be processed within one working day of us receiving the request and the available balance on the card will be refunded back to your account. There are no charges towards the cancellation of a Multi-Currency Card. However, currency conversion charges as applicable from time to time will be deducted at the time of providing credit to you.

    • Is Multi-Currency Forex Card enabled for Verified by VISA (VBV)?

      Yes, Multi-Currency Card offered on VISA platform is pre-enabled for Verified by VISA that allows you to securely perform Ecommerce transactions.

      Following are the steps to perform Ecommerce transaction with VBV participating merchants:

      • Select the goods or services you want from a online store and proceed to the payment page
      • Enter your Standard Chartered Bank Multi-Currency Forex Card number and the online store will connect with Standard Chartered Bank to check whether your Card is secured with Verified by Visa
      • Enter your IPIN (used for login to Customer Portal) and Standard Chartered Bank will then confirm your identity to the merchant
      • Your payment is authorized and your order is placed

    • Can the value of the card be topped up?

      Yes, your Multi-Currency card can be reloaded multiple times in future till the card gets expired. If you are abroad then you can use the online reload facility through the customer portal. Alternatively, you can visit any Standard Chartered Bank branch & submit your reload request.

    • I'm not a traveller, can I still benefit from the Multi-Currency Card?

      The Multi-Currency Forex Card is only for travellers, and cannot be issued to non-travellers.

    • How can I avail of Global Customer Assistance Services (GCAS) for my Multi-Currency Card?

      You can call the VISA call centre numbers to avail VISA’s Global Customer Assistance Services. You can find a country wise list of GCAS numbers on VISA website.

    • What should I do and whom to contact if my card is lost?

      In case your card gets lost or stolen, all you have to do is call Standard Chartered Bank Phone Banking immediately and report the loss of your card. This facility is available 24 hrs on all days. You can request Phone Banking to activate your backup card. Once the backup card is activated, all the funds from primary card will be transferred automatically to the backup card.

    • What if the balance in the currency of transaction goes down?

      The card has inbuilt intelligence to process the transaction if any of the currency wallets has sufficient fund to authorize the transaction. If the currency wallet corresponding to the transaction currency does not have sufficient balance, the payment is processed by debiting the currency wallet with sufficient balance. Please note that if none of currency wallets have sufficient balance then the transaction will be declined even if collectively across the wallets the card has sufficient balance. Please note that cross currency conversion charges will be applicable in cases where the transaction is processed by utilizing funds from different currency wallet.

    • How to use Contactless Mutlicurrency Forex Card?

      • Look for Visa payWave mark and contactless logo at the Point of Sale terminal machine at merchant outlet
      • Check the transaction amount displayed on the machine screen and tap / wave your Contactless MultiCurrency Card from a 4 cm range
      • Enter your ATM PIN on the machine, if prompted

    • What if the customer waves the card twice at the terminal? Will he/she be charged twice?

      No. Even the card is tapped / waved more than once at the terminal, the customer will only get billed once for the purchase.

    • Is there any difference in the process for ATM and Internet transaction for this Contactless Card?

      There is no difference in the transaction process for ATM & Internet transactions. For ATM transactions you need to enter the PIN and for Internet transaction you need to enter your 3D secure PIN.

    • Are there any transactions for which this Card should not be used?

      Yes, your Multi-Currency Forex card should not be used towards temporary charge blocks - e.g. paying deposits at hotels, hiring of cars etc. In case you have paid these deposits using Forex Multi-Currency card and the hotel/car rental agency etc. settles the transaction for an amount lesser than the amount blocked or you make final payment through any different mode, the balance amount will get credited into your account only after 30 days from the transaction date.
      Note: The Bank reserves the right to charge the Card holder for any unauthorized amounts.

    • What are the exchange rates applicable when I use my Forex Card for transactions (Cash withdrawal at ATMs and point of sale transactions at Merchant Outlets)?

      If the transaction is done in base currency (currency with which the card was loaded), there is no exchange rate applicable. However, for transactions other than the base currency, exchange rates / conversion rates from the base currency to the local currency would be applicable.

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Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.

Disclaimer

Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.

Proceed