Use your mobile phone to access your bank account and credit card anytime and from anywhere in the world
Register now

Access your account information

Step 1: Type keyword
Step 2: Send to +919987123123

Request SMS code
Balance enquiry BAL
Mini statement TXN
Cheque book request CBR
Statement request STR
Help HELP
Change pin CPIN
Available credit limit LIM <last 4 digits of Card Number>
Payment due date PDD <last 4 digits of card number>

For multiple linked accounts, please add alias (A1, etc.) after the keyword. e.g. BAL A1
You can apply for Mobile Banking services through:

  • Online internet banking
  • Any Standard Chartered Bank ATMs in India
  • Phone banking
  • Branches

FAQs

    • What are the services available under SMS Banking?
      SMS Banking now offers:
      • Information Services - You can now check your bank account and credit card information using the keywords
      • Transaction Alerts – Bank account and credit card alerts are sent to your registered mobile number. You will also receive a consolidated email outlining all your transactions
      • Financial Services - SMS Banking also enables you to pay for Mobile Top, Paymate etc through your bank account. Please visit the Paymate and Mobile Top-Up Tab for more details
    • Is SMS Banking available for joint account holders?
      SMS Banking is now available for joint account holders. Both account holders will receive transaction alerts for their account.
    • How can I register for SMS Banking
      You now register for SMS Banking through our online and phone banking facilities, or by visiting any branch or ATM. Registration through online and phone banking is completed instantaneously, however registration through other channels takes 5 working days
    • Do you charge for SMS Banking?
      The SMS Banking facility is absolutely free. Customers are charged only for sending a message to the number, which will be charged by your mobile operator as per your billing plan.
    • How do I activate SMS Banking for multiple accounts?
      You can now access SMS Banking for all your bank accounts and credit cards. Simply check the information in the table above.
    • I have got the PIN but I am not getting the callback?
      For security reasons, you have to activate the SMS Banking PIN by sending NWPIN to 09987123123. You will receive an IVR callback for providing the current SMS Banking PIN and the new SMS Banking PIN. Please change the PIN by following this process to activate the SMS Banking services. However in case you have changed the pin and still not able to get callback, please contact phone banking.

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Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.

Disclaimer

Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.

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