Understanding and responding to your unique requirements, at home and abroad.
As our Priority Banking customer, you deserve the best.
By placing an experienced team of managers and specialists at your service, along with exclusive and differentiated banking channels, we are committed to delivering a premium level of service and attention wherever you are.
This is what you can expect from a total banking relationship:
- Dedicated relationship team
- Ask once and it's done service
Dedicated Relationship Team
When you become a Priority Banking customer, a dedicated and skilled Relationship Manager is assigned to manage your interests and oversee your total banking relationship with the Bank.
Your Relationship Manager is supported by a qualified and experienced team of customer service managers and product specialists who can assist you on a wide range of financial needs such as investments, foreign exchange and account services.
With our team approach, you will be assured of receiving the right level of service, expertise and attention in your banking relationship with us.
As a leading international bank, we also offer global banking facilities to connect you to the world. Our specially selected International Banking Relationship Managers instinctively understand your culture and are committed to meet your global needs. They are highly experienced and well versed with local and destination markets and can connect you to the right network in these markets.
Ask Once and It's Done Service
As our Priority Banking customer, we understand your need for a faster, simpler and differentiated banking experience from the way you bank with us, to the way you reach us.
Your interactions with us are always facilitated through dedicated banking channels and your transactions and applications will be fast-tracked, freeing up your time for the more important things in life.
Dedicated banking channels:
- Priority Banking Centre with full banking service capabilities, including meeting rooms that provide discretion and confidentiality to consult your relationship team and conduct your transactions
- Priority Banking teller queues to give you the priority status you deserve
- 24-hour Priority Banking exclusive hotline number 800 22828 within Jordan and +962 6 5519206 outside Jordan with direct access to an experienced Customer Service Representative
Simplified and fast-track processes:
- Your application will always receive priority
- We will respond promptly to all your requests
- Our Priority relationship teams at the branches and call centre are highly empowered to provide you with quick answers and solutions
As our Priority Banking customer, all you need to do is ask us once and we will ensure that it gets done!