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Data Protection & Privacy Policy

Your Personal Information

This Data Protection and Privacy Statement relates solely to information supplied by you on this Web Site. Standard Chartered Bank, the Data Controller (“SCB”) respects the privacy of your personal information and will treat it confidentially and securely.

Any personal information provided by you to SCB through this Web Site will be used for the purpose of providing and operating the products and services you have requested at this Web Site and for other related purposes which may include updating and enhancing SCB’s records, understanding your financial needs, conducting credit checks, reviewing credit worthiness and assisting other financial institutions to conduct credit checks, advising you of other products and services which may be of interest to you, for crime/fraud prevention and debt collection purposes, for purposes required by law or regulation, and to plan, conduct and monitor SCB’s business. The information collected from you by SCB will be valuable in improving the design and marketing of our range of services and related products for customer use. If you are providing your details in connection with an application for employment, please refer to our “Data Protection and Privacy Statement – Job Applicants” which will be displayed when you apply (see our ‘Careers’ page). This Policy will not alter or affect any information otherwise provided by you to SCB.

Other than to those individuals and entities listed below your details will not be revealed by SCB to any external body, unless SCB has your permission, or is under either a legal obligation or any other duty to do so. For the purposes detailed above, your information may be disclosed to:

  • other Branches or Companies in the SCB Group (ie. SCB, its subsidiaries and affiliates);
  • any regulatory, supervisory, governmental or quasi-governmental authority with jurisdiction over SCB Group members;
  • any agent, contractor or third party service provider, professional adviser or any other person under a duty of confidentiality to the SCB Group;
  • credit reference agencies and, in the event of default, debt collection agencies;
  • any actual or potential participant or sub-participant in, assignee, novatee or transferee of, any of the SCB Group’s rights and/or obligations in relation to you;
  • any financial institution with which SCB has or proposes to have dealings.

The above disclosures may require the transfer of your information to parties located in countries that do not offer the same level of data protection as your home country. However, SCB will ensure that parties to whom your details are transferred treat your information securely and confidentially. SCB also pledges its intention fully to meet any internationally recognised standards of personal data privacy protection and to comply with applicable data protection and privacy laws. We may transfer your information if it is necessary to perform our contract with you and by providing details to SCB via this Web Site you are deemed to consent to any other transfers.

Information held about you is retained as long as the purpose for which the information was collected continues. The information is then destroyed unless its retention is required to satisfy legal, regulatory or accounting requirements or to protect SCB’s interests. As a general rule, the maximum retention period is 7 years.

It is your responsibility to maintain the secrecy of any user ID and login password you hold.


Please see our Cookie Policy to learn what types of cookies do we use on this website and for what purpose. You can read the Cookie Policy by clicking the “Cookie Policy” link at the bottom of this page.

Internet Communications

In order to maintain the security of our systems, protect our staff, record transactions, and, in certain circumstances, to prevent and detect crime or unauthorised activities, SCB reserves the right to monitor all internet communications including web and email traffic into and out of its domains.

Your Rights and How to Contact Us

You may have the right under data protection legislation on payment of a fee to request access to personal information about you held by us and to have it corrected, deleted or its transfer prevented, where appropriate. If you have that right and you wish to access, correct or delete any of your personal data held by us, or if you have any questions concerning our Data Protection and Privacy Statement please contact the relevant SCB Data Protection representative. You may also have the right to access details held by credit reference agencies and SCB will supply details of the relevant agencies upon request. For the UK please write to: The Regional Head of Legal Compliance UK/Europe, 1 Basinghall Avenue, London EC2V 5DD, England. (Fax number: (+44) (0)20 7885 1871). Other local SCB web sites may have details of local Data Protection Officers.