Book Transfer
A book transfer is used to pay to another account within the bank in the same country. Only the beneficiary name and account number is required to process the payment.
Outward Telegraphic Transfer
Outward Telegraphic Transfers are used to make payments to another bank in foreign currency. Full beneficiary account details are necessary to complete the transaction. For payments to beneficiaries within the European countries, IBAN information MUST be provided in the payment instruction.
Real Time Gross Settlement
An RTGS is used to pay urgent high value transactions to an account with other banks within the country. Finality of settlement is immediate and usually in local currency. Full beneficiary details are necessary to complete the transaction.
A direct Credit is used to pay non urgent low value transactions at a high volume to accounts maintained in other local commercial banks in local currency. Finality of settlement is 0 to 1 days. Full beneficiary account details are necessary to complete the transaction.
This payment mode has similar characteristics to ACH except the settlement period which will be “real time” and 24*7 availability.
Payroll (PAY)
A “PAY” uses the same payment mechanism as ACH, CEFT and BT. Channel handling of PAY transactions will ensure that only authorized personnel can have access to the information, which makes it suitable for payroll payments.
Local Bank Cheques
Local Bank Cheques are used to make general and payroll payments when guaranteed funding is necessary. Clients are debited up-front for the issuance of Local Bank Cheques. Only the beneficiary name is required to issue a Local Bank Cheque.
Corporate Cheque Outsourcing

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Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.


Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.