Automatic Silver Tier Privileges on FlySmiLes

Be eligible for Srilankan FlySmiles Silver Tier membership which makes travelling even more enjoyable with an array of exclusive privileges and benefits.

How it works

Srilankan Airlines Standard Chartered Platinum Credit Cardholders (Primary) will be eligible for FlySmiles Silver membership which makes travelling even more enjoyable with an array of exclusive privileges and benefits.

Key benefits

Exclusive Lounge Access
You will be welcomed to the Palm Strip lounge at the Bandaranaike International Airport anytime when you are departing on a SriLankan Airlines flight. The Palm Strip lounge will be available for members travelling in Economy Class. For members travelling in Business Class the Serendib Lounge will be provided. Effective 1st June 2018, the lounge visit will be restricted to 6 times within the credit card membership period.

Excess Baggage
When travelling on SriLankan Airlines, you can take advantage of an extra baggage allowance of 12kg above what is shown on your ticket. Effective 1st June 2018, extra baggage allowance will be restricted to 10Kg on 6 occasions within the credit card membership period.

Dedicated Service Centre & Priority Check-in Counter
Wherever you may be, we are just a phone call away. For general information, account balance inquiries and to redeem your FlySmiLes miles for rewards and other inquiries from around the globe, please dial the dedicated FlySmiLes telephone line +9419733 3333.

Please visit http://www.flysmiles.com for more details and detailed Terms and Conditions.

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Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.

Disclaimer

Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.

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