International Concierge Service
Enjoy around-the-clock access to the Visa Platinum Concierge.
How it works
Wherever in the world you may be, you can get assistance for any of your travel and other emergency assistance services. This service is absolutely free to SriLankan Airlines Standard Chartered Platinum Cardholders.
Services such as organizing a flight to Paris, recommending a restaurant in Hong Kong, arranging for opera tickets in Milan or even suggesting a reliable dry cleaner away from home are just some of the services available. All it takes is a phone call or a mouse click, anytime, anywhere in the world.
Simply call on 61-2-9235 0260, to speak to a Concierge Service Representative or reserve the service you require from the convenience of your seat, with the web enabled Concierge Online through www.visa-asia.com/premium/platinum service.
Key benefits
- Emergency Services - The VISA Platinum concierge offers a full range of emergency services 24 hours a day, 7 days week.
- Lost or Stolen Card - In the event that you lose your SriLankan Airlines Standard Chartered Platinum Card, help is just a phone call away.
- Emergency Card Replacement - SriLankan Airlines Standard Chartered Platinum Credit Cardholders whose cards are lost or stolen while travelling may request a replacement card by simply calling the VISA Platinum Concierge.
- Emergency Cash Disbursement - If you are overseas and require emergency cash, VISA Platinum Concierge will help arrange for it to be delivered to you through our worldwide network of cash disbursement agencies.