Experience a new standard of prompt attention and personalised service exclusively reserved for your priority status.

Experience a new standard of prompt attention and personalised service exclusively reserved for your priority status.

We all have different priorities. If personalised service is your priority, our skilled and dedicated relationship team brings you exclusive banking channels and exceptional service to ensure you get the attention and expertise you deserve.

Priority Service

Priority Service

Ask Once and It's Done Service
Your highly empowered relationship team will endeavour to respond promptly and efficiently to all your banking requests and queries. As a Priority Banking customer all you need to do is ask us once and we'll get onto it..

Dedicated Relationship Team
When you become a Priority Banking customer, a dedicated and skilled Relationship Manager is assigned to manage and oversee your total financial relationship with the Bank. Your Relationship Manager will be supported by an experienced team of service and product experts working together to address all your financial priorities.

Exclusive Banking Channels
You will enjoy exclusive access to Priority Banking Centres, dedicated tellers and an exclusive hotline that will help you complete your banking transactions faster, and with a level of comfort that you are accustomed to.

Find out more »

Priority Solutions

Priority Solutions

Personalised Wealth Solutions
Our Priority Banking Relationship Manager with a qualified team of Treasury and Product specialists will manage your investment priorities utilising a portfolio management approach and personalised range of products.


Unique Card Solutions
Our exclusively designed Priority Banking ATM-cum-Debit card provides not only global recognition but also allows you to make international ATM withdrawals at Visa/MasterCard network ATMs at no extra service charge.

Find out more »

Priority Benefits

Total Relationship Rewards
We introduce an exclusive, unique and differentiating total banking rewards scheme which allows you to earn Bonus Points not only on your card spend but on all your banking accounts with us including deposits and structured products, investments, insurance, personal instalment loans and mortgage loans.

Find out more »

Back to Top

Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.

Disclaimer

Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.

Proceed