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Your voice is your password

ENROL NOW
My productvoice masthead
My productvoice masthead

Your voice is your password

YOUR VOICE IS YOUR PASSWORD

Welcome to quicker, more exceptional service. With Voice ID, we can verify your identity by recognizing your unique voice. Spend less time on verification questions or having to remember a password.

Voice ID – making phone banking more convenient and secure

How to Enrol

Steps to enrol
1. Dial the phone banking hotline
2. Enter your NRIC, Debit Card or Credit Card number
3. Press 1 to enrol for Voice ID
4. Verify your enrolment with the OTP (One Time Password) sent to your registered mobile number.
5. Once verified, repeat the following phase after the tone “At Standard Chartered Bank, My voice is my password”
6. Once completed, you will hear the acceptance of your enrolment
7. An SMS will then be sent to your registered mobile number to confirm your enrolment
Note: Voice ID is only applicable to Retail Clients (for individual accounts only)

FAQs