Welcome to a more secure payment method with 6-digit PIN

We are pleased to inform that you will be receiving a new debit card from us in the near future. This is in line with Bank Negara
Malaysia’s initiative to migrate all debit card transactions in Malaysia from signature-based to PIN and Pay based transactions, which
means that whenever you purchase goods and/or services via your debit card, you need to key-in your 6-Digit PIN. Your signature is
no longer required.

To ensure a smooth banking experience, we urge you to visit your nearest branch to collect your new and enhanced debit card. Please bring along the following:
  • Your Standard Chartered debit card; and
  • MyKad or passport

Once you have collected your debit card, kindly proceed to the nearest Standard Chartered Bank ATM and activate your debit card
by performing a PIN change.

Step 1 - Create 6-Digit PIN

New Cardholders Existing Cardholders
1. Insert card into ATM* 1. Insert card into ATM*
2. Enter PIN 2. Enter PIN
3. Select “Change PIN” 3. Select “Change PIN”
4. Enter your new 6-Digit PIN 4. Enter your new 6-Digit PIN

*Applicable to Standard Chartered Bank / Standard Chartered Saadiq ATMs located in Malaysia.

Step 2 - Make payment at Point of Sale

Make Payment at Point of Sale
Use your 6-Digit PIN when you are prompted for a PIN
1. Insert your card at the terminal
2. Securely key in your 6-Digit PIN when prompted as no signature is required

In addition, the new Chip & PIN debit card comes with a MyDebit contactless application which allows you to perform cashless transactions at MyDebit terminals for transactions below RM250.

Your debit card cumulative contactless limit is defaulted to RM500 per day. If you would like to set a lower limit or opt out of this feature, please contact us at 1300 888 888 / 03-7711 8888 or visit any of our branches.

Please click here to view the latest product Terms and Conditions.

To find out more about this initiative, please click here or speak to us at 1300 888 888. Please click here for the Standard Chartered Debit Card Pin and Pay FAQ.

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Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.

Disclaimer

Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.

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