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In addition to the terms stated in Standard Chartered Bank Malaysia Berhad's Important Legal Notices, Standard Chartered Bank Malaysia Berhad shall have no responsibility or liability in connection with the content of or the consequences of accessing the 3rd Party Website, including any virus arising from or system failure associated with the 3rd Party Website.

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Your well-being is our priority

Your well-being is our priority

We care for you

We understand the challenges you may face during these trying times. For any assistance, please reach out to your Relationship Manager or chat with us via Click to Chat at sc.com/my (operation hours from 9am-12 midnight, daily including public holidays)

We are here to assist you with your payment obligations.


Branches and self-service terminals
We remain open to serve you. Following the announcement of the latest Movement Control Order (MCO) by the National Security Council, our operating hours from now until 4 March 2021 have been revised as below:


1. Branches in MCO states – 9.30am to 3.00pm, Monday to Friday for over-the-counter services and all other services

2. Branches in CMCO states – operating hours resume as usual


Self-service terminals (ATMs, Cash Deposit Machines, Online Cheque Deposit Machines) operating hours:

1. MCO states – 6.00am to 10.00pm

2. CMCO states – 24 hours



For your health and safety, please follow the Standard Operating Procedures (SOPs), including:

. Wear a face mask at all times

. Check-In via MySejahtera

. Your body temperature will be taken prior to entering the branch

. Limited number of people will be allowed in the branch and self-service terminal area at any one time

. Sanitisers are available at touch points for your convenience


Notification on Interbank Cash Withdrawal Fee

Effective 6 April 2020, the RM1 fee on cardholders for any Automated-Teller Machine (ATM) cash withdrawal transactions conducted via MEPS Shared ATM Network (SAN) and via MEPS white label ATMs in Malaysia will be waived until the end of the Recovery Movement Control Order (RMCO) period.

Thank you for banking with us.


If you need any assistance, please call our 24-hour Client Care Centre hotline at 1300 888 888 or +603 7711 8888 if you are calling from overseas.

Online Banking and SC Mobile App
For your convenience, you can bank anytime, anywhere through our Online Banking and SC Mobile App. If you do not have an Online Banking account and SC Mobile, please register here.
Please click here for more information on Digital Banking. 
Beware of scams
Please also stay vigilant and beware of email scams, phishing or ransomware attacks that are taking advantage of the COVID-19 situation and note that the Bank will not ask you for your financial information during contact tracing calls.