What is a malware, spyware, adware or Trojan?

The terms malware and spyware refer to any piece of software installed on your computer without your permission. Once installed, the software collects information or interrupts traffic to web sites and other critical services.

Please note that we have blocked usage of the following products and services in these countries:

a. Malware refers to software that causes damage to your computer.
b. Spyware gathers information from your computer without your knowledge.
c. Adware installs software that displays advertisements on your computer.
d. Trojans specifically refer to software that, once installed, secretly installs another piece of software.

What do they do?

Once installed, a piece of software may activate viruses that:

a. Interrupt and disable basic system operations.
b. Capture and transmit keystrokes that may reveal passwords and other information.
c. Capture and send emails and other personal information.
d. Hijack your network connection, and then use it to send more malware.

How do you protect yourself?

a. Install and run reliable anti-spyware/anti-virus software. Be aware of the installation process and do not click on links that direct you to download other software.
b. Make sure you are accessing links only from trusted sources.
c. Monitor the performance of your machine carefully. If it starts to run slowly, or web traffic begins to behave erratically, run a scan immediately.

Click here to read latest MyCert advisory on Malware

Back to Top

Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.


Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.