Discover dream destinations that you can travel to with your WorldMiles Card.
Frequently Asked Questions
The WorldMiles Card delivers the fastest redemption for an air ticket at the lowest cost. As a WorldMiles Cardholder, you can redeem WorldMiles Points for Malaysia Airlines Enrich Miles, Singapore Airlines KrisFlyer Miles, AirAsia BIG Points and Cathay Pacific Asia Miles which allows you to travel with 51 airlines. This puts you in a wonderful position to appease the well-heeled traveller in you.
Earn WorldMiles Points with retail purchases
Greater overall value This card gives you access to more and further destinations, on top of exclusive privileges. The Miles Membership Fee will be waived for the first 12 months and you will also earn WorldMiles Points through your supplementary cards’ retail spend.
Your high-flying life begins here.
Frequently Asked Questions
About WorldMiles Card
The Standard Chartered WorldMiles Card is a credit card that allows you to earn and fly faster and further through WorldMiles Points. You earn WorldMiles Points when you spend with the card and you can redeem your WorldMiles Points for frequent flyer miles like Malaysia Airlines Enrich Miles, Singapore Airlines KrisFlyer Miles, AirAsia BIG Points and Cathay Pacific Asia Miles. In addition, the WorldMiles Card comes with an exceptional welcome gift and exclusive privileges that are tailored for travelers like you.
Each application must be accompanied by a photocopy of valid identification, latest pay slips, latest bank statement (or latest EPF statement).
Minimum yearly income requirement of RM100,000 for credit card application applies.
The WorldMiles Card is for Malaysians and foreigners in Malaysia with valid passport and employment pass.
You will receive a Card Activation Code (CAC) upon the approval of your WorldMiles Card via an SMS. To activate the card, you need to call our Contact Centre at 1300 888 888 and provide this CAC. For enhanced security, the CAC is required for the activation of your WorldMiles Card.
The Miles Membership Fee will be waived for the first 12 months. The WorldMiles Card comes with a nominal monthly Miles Membership Fee of RM 15.90 (inclusive of 6% GST) for the principal card only.
Effective 15 May 2015, the WorldMiles Miles monthly membership fee of RM15.90 will be revised to annual membership fee of RM190.80 inclusive of 6% GST. We will start charging the annual membership fee on your card’s next anniversary date.
Yes, there is. The WorldMiles Points earned with the Supplementary WorldMiles Card can be accumulated with the Principal WorldMiles Card as well. The Supplementary WorldMiles Cards are free.
WorldMiles Points can only be used to redeem for Malaysia Airlines Enrich Miles, Singapore Airlines KrisFlyer Miles, AirAsia BIG Point and Cathay Pacific Asia Miles at very attractive conversion rates that you do not get from other cards. The WorldMiles Points and 360° Rewards Choice Points cannot be combined, or transferred to/from your credit cards.
Complimentary 25,000 AirAsia BIG Points
There is a welcome gift of complimentary 25,000 AirAsia BIG Points to be given to customers who satisfy the following criteria:
You take up a WorldMiles Card as a principal cardholder with the Bank during the Campaign Period that runs from 22 April 2013 to 31 March 2015.
You are a new customer who have not held any Standard Chartered Bank Malaysia Berhad Credit Card, whether as a principal or supplementary cardholder, within the past 6 months before the WorldMiles Card is approved.
You have called the Bank's Contact Centre to activate your approved WorldMiles Card within 30 days from the date of the Welcome Pack.
The 25,000 AirAsia BIG Points is valid for 36 months from the date it is credited into your account. This is governed by AirAsia BIG Loyalty Programme and you are required to check their terms and conditions from time to time at AirAsia BIG website.
You are required to have an AirAsia BIG Shot ID in order for us to credit the complimentary 25,000 AirAsia BIG Points to you. If you do not have a BIG Shot ID, you need to register for one.
No, the complimentary 25,000 AirAsia BIG Points are only for Principal Cardholders.
Once you have received your WorldMiles Card Welcome Pack, you are required to activate your WorldMiles Card within 30 days. Upon successful activation of your WorldMiles Card, we will send you an SMS to obtain your valid 10-digit BIG Shot ID within 14 days. You are required to reply the SMS to us with a prescribed key word of “WM” and with your valid 10-digit BIG Shot ID using the same mobile number which we have in our records and which we have sent the first SMS to.
The SMS reply should contain this message WM
10<space>digit BIG Shot ID. You should only reply the SMS with your valid BIG Shot ID after we have sent the SMS to you requesting for it. We can only receive your reply SMS if it is registered with Celcom, DiGi, Maxis or U Mobile. After we have received your valid SMS response successfully, you will receive a “thank you” SMS from us. The complimentary 25,000 AirAsia BIG Points will be credited into your BIG Shot ID account within 8 days.
You earn WorldMiles Points each time you use your WorldMiles Card for retail spend made with the card.
For every RM3 local retail purchase, you are rewarded with 1 WorldMiles Point. For every RM2 overseas retail purchase, you are rewarded with 1 WorldMiles Point.
Your earned WorldMiles Points will be credited into your WorldMiles Card during your credit card’s statement date and will be reflected in the ’Card Details’ section of Internet banking when you login to your Internet banking account. You may also call 1300 888 888 to find out more about this. Points available for redemption can also be seen once you login to the Rewards Website using your Username and Password in the top left corner of the WorldMiles page. You can also, click on Account Summary under ‘My Account' to check your points balance.
WorldMiles Points are valid for 36 months from the month it is credited into your account.
The WorldMiles Points for the Principal Card and the Supplementary Card can be redeemed by the Principal Cardholder only.
Redeeming WorldMiles Points
You can redeem your WorldMiles Points for flight tickets or seat upgrades with Malaysia Airlines Enrich Miles, AirAsia BIG Points, Singapore Airlines KrisFlyer Miles and Cathay Pacific Asia Miles.
1,000 WorldMiles Points can be redeemed for:
• 1,000 Malaysia Airlines Enrich Miles; or
• 1,000 AirAsia BIG Points; or
• 1,000 Singapore Airlines KrisFlyer Miles.
• 1,000 Cathay Pacific Asia Miles
Redemption of WorldMiles Points for Malaysia Airlines Enrich Miles, AirAsia BIG Points, Singapore Airlines KrisFlyer Miles or Cathay Pacific Asia Miles must be made in multiples of 1,000 units.
Please be ready with your numbers or ID and call Standard Chartered WorldMiles Customer Service at 1300 888 888. Our contact centre consultants will assist you in your redemption. Once your redemption is successfully taken and you have provided us with a valid frequent flyer membership account number or ID, the frequent flyer miles will be credited into your frequent flyer membership account in 10 working days. We have made redeeming your points easy with our Rewards website. Simply follow the steps below to redeem your points anytime.
1. Visit https://360rewards.standardchartered.com/my
2. If you are a First Time User, register for Online Banking and the newly created Username and Password will be used for accessing this rewards site.Click here.
3. Login and view the ‘WorldMiles Catalogue’.
4. Select your rewards, indicate quantity and add to cart.
5. Confirm your order upon Checkout.
You should redeem the WorldMiles Points for your own frequent flyer programme membership only.
Yes. You would need to be a member of the frequent flyer programme. You can register for free at the following links.