Your time is precious, and we have made it our priority.

Your time is precious, and we have made it our priority.

We all have different priorities. If having more spare time is your priority, we’ll free you up for the things in life you love most.

Priority Services

Priority Services

Exclusive Banking Channels
With exclusive access to Priority Banking Centers, dedicated Priority Banking teller queues at branches and an exclusive 24-hour Priority Banking Service Line - you can perform your banking transactions faster, with the service and comfort that you are accustomed to.

Ask Once and It's Done Service
Your transactions and new product applications, be they deposit accounts, credit card or property loans, are both simplified and fast-tracked for your convenience. Your highly empowered relationship team will endeavor to respond promptly and efficiently to all your banking requests and queries. As a Priority Banking customer all you need to do is ask us once and we'll get onto it.

Dedicated Relationship Team
Your dedicated Relationship Manager supported by qualified product experts and service managers will oversee and manage your total banking relationship with us, always working together to address all your financial priorities.

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Priority Solutions

Unique Card Solutions
Our exclusively designed Priority Banking ATM-cum-Debit card ensure you global recognition; you will also be able to make international ATM withdrawals at Visa/Plus or MasterCard/Cirrus network ATMs with no additional service charge. The unique Priority Banking Visa Infinite Credit Card will also be offered in selected markets, and comes bundled with a host of unique benefits, special retails offers and privileges.

Enjoy the benefits of a range of banking account solutions that provide you full transactional capabilities, special pricing privileges and higher returns.

Privileged Pricing Guide
Fee waived on any local cash withdrawals at any local HOUSe ATM network and international cash withdrawals at any Visa/PLUS or MarterCard/Cirrus ATMs network. Cash withdrawal is up to RM10,000 per day.
No fee charged on local and international retails purchases or ePOS transaction up to RM10,000 per day (RM3,000 per transaction).
Fee waived on Outward Telegraphic Transfer (OTT) transaction within Standard Chartered network.

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Priority Benefits

Priority Benefits

Household Recognition
Your family will will receive the same priority as you do, by enjoying complimentary Priority Banking membership, access to our special centers, dedicated tellers and hotlines, privileged pricing and invitations to special lifestyle events.

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Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.

Disclaimer

Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.

Proceed