Understanding and responding to your unique needs, at home and abroad.
As our Priority Banking customer, you deserve nothing but the best.
By placing an experienced team of managers and specialists at your service along with exclusive and differentiated banking channels, we are committed to delivering a premium level of service and attention to you wherever you are.
This is what you can expect from a total banking
- Dedicated relationship team
- “Ask once and it’s done” service
Dedicated Relationship Team
You will have a dedicated and skilled Relationship Manager to manage your interests and oversee your total banking relationship with the Bank.
Your Relationship Manager is supported by a qualified and experienced team of customer service managers and product specialists who can assist you on a wide range of financial needs such as investments, foreign exchange, insurance, mortgages and account services.
You can rest assured that you will always receive a high level of service, expertise and attention in your banking relationship with us.
Ask once and it's done service
We understand your need for a faster, simpler and differentiated banking experience—from the way you bank with us to the way you reach us.
Your interactions with us are always facilitated through dedicated banking channels and your transactions and applications will be fast-tracked, freeing up your time for the more important things in life.
Dedicated banking channels:
- Priority Banking Centres
- Dedicated Priority Banking Tellers at every branch
- 24-hour Priority Banking Service Line
Simplified and fast-track processes:
- Your application will always receive priority
- We will respond promptly to all your requests
- Our relationship teams at branches and call centres are highly empowered to provide you with quick answers and solutions
For Priority Banking Centres directory, please click here.
As a Priority Banking customer, all you need to do is ask us once and we will ensure that it gets done!
As we also understand that your global connectivity is as important as your global access to funds, our comprehensive suite of international banking services serve to meet your global financial needs whether you are at home, overseas, or even relocating to other countries. Find out more under International Banking Services.
- All products, benefits and services under Priority Banking are subject to Terms and Conditions, and may be varied or withdrawn at any time.
- The Priority Banking membership eligibility criteria determines the Categories of Priority Banking Services and Privileges received. Please click here for more details.
- Alternatively, you can find out more by contacting your Relationship Manager, via phone banking or visiting our branches.