Stay on top of your account or card activity with our alerts.
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Details

Log in to Online Banking now and choose from the following alerts:

  • Account balances
  • Forex rates / bank rates
  • Renewal card notification
  • Credit Card activity:
    • Payment is due or overdue
    • Monthly statement is ready
    • An ATM cash withdrawal or Credit Card point-of-sale transaction is made, locally or overseas
    • An Internet or mobile transaction with your card is made
    • Your card has been activated, replaced or is due for renewal
    • Your contact details have been modified
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FAQs

    • What are Banking Alerts?

      Banking alerts are notifications about transactional activities on your bank account. These alerts will be delivered to you either via SMS or email. You can customise your own alerts preferences via the Online Banking website at http://www.standardchartered.com.my.

    • How do I subscribe to the Banking Alerts service?

      Log on to our Online Banking website at http://www.standardchartered.com.my.

      Click on "Alerts and SMS Banking" from the left hand menu, after which, you will receive a confirmation via SMS.

    • What are the benefits of Banking Alerts?

      Banking alerts allow you to enjoy timely updates on account activity and uncover fraudulent transactions early.

    • What is the difference between Banking Alerts and SMS Banking?

      You will receive SMS and/or banking alert when there have been transactions performed on your bank account.

      SMS Banking is a service that allows you to enquire and receive information on your savings or current accounts and credit card information via short text messaging.

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Register Online

Click here to sign up now.

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Call Us

Call our hotline for further information.

1300 888 888

Contact Me

Alternatively, please complete our contact form and we will be in touch as soon as possible.

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Locate Us

Visit the branch that is nearest to you.

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Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.

Disclaimer

Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.

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