Assist you with resolving any problems you might have.

Details

Our 24-hour Contact Centre is available to assist you with resolving any problems you might have:

  • First level Visa card resolution
  • First level resolution of personal loan issues
  • Cheque book and statement requests
  • Checking account balances / transaction history
  • Obtaining information on products and services
  • Feedback and complaint handling

You can reach us either on telephone: +234 1 270 4611 – 4 or email at callcentre.nigeria@sc.com.

Call Us

Call our hotline for further information.

01 2704611 - 4
(when dialling in Nigeria)

+234 1 2704611 - 4
(when dialling from overseas)

Email Us

Alternatively, please drop us an email and we will contact you soon.

Email Us »

Contact Me

Alternatively, please complete our contact form and we will be in touch as soon as possible.

Contact Me »

Locate Us

Visit the branch that is nearest to you.

Find a Branch »

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Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.

Disclaimer

Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.

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