Standard Chartered Bank

Important Security Information

Are you banking online safely? Knowing how to protect yourself when banking online ensures that your accounts, data and identity are kept safe from the wrong hands. Here are some key things you can do to ensure that your accounts and information remain in your hands and no one else's.
  • Standard Chartered Bank

    DO

    always ensure that you access your online banking account directly via the Standard Chartered website, and not through suspicious hyperlinks that don't come from Standard Chartered.

  • Standard Chartered Bank

    DO

    protect all your data and accounts with strong passwords that have at least eight or more characters consisting of alphabets and numbers and change them regularly.

  • Standard Chartered Bank

    DO

    make sure that you always log out of your account and close your browser window once you have finished using online banking.

  • Standard Chartered Bank

    DO

    keep all your operating systems, browsers, apps, and virus & malware software up to date.

  • Standard Chartered Bank

    DON'T

    perform any banking transactions over unsecured wireless networks or public computers.

  • Standard Chartered Bank

    DON'T

    respond to any unsolicited communication requesting your personal financial information.

Secure your devices

Standard Chartered Bank

Viruses are harmful and give criminals access to your computer or mobile device.
Install anti-virus software and regularly update its virus definitions.

Standard Chartered Bank

Outdated software have weaknesses that can be misused. It is important to keep your computer updated with the latest software.

Standard Chartered Bank

Old browsers might not be equipped to protect your devices from the latest security threats. Update your browsers to make it harder for viruses to infect them.

Standard Chartered Bank

Your devices are most vulnerable when they are not password protected. Set strong passwords and security PINs for your PCs, tablets, and mobile phones.

Standard Chartered Bank

Wireless networks have weak security settings to help users connect to them easily.
Review and enhance your wireless network security settings.

Secure your information

Standard Chartered Bank

Phishing scams use false emails and websites to get login information. If you receive an email that includes a link to a website,ensure that the website is legitimate before visiting the site.

Standard Chartered Bank

Never respond to unsolicited calls or emails from people you don’t know asking for your personal(including banking) information.

Standard Chartered Bank

Hackers can easily crack a weak password. Create smart and strong passwords by incorporating capital letters, numbers, and special characters.

Standard Chartered Bank

Your social network profile can be a security as well as privacy risk. Restrict your profile to friends and family, and be careful about sharing personal information over social networks.

Standard Chartered Bank

Email accounts can be compromised to reveal sensitive information. Ensure your email accounts are protected by strong passwords and changes regularly.

Standard Chartered Bank

Always ensure your online banking, social networking and email account passwords are different and unique.

Standard Chartered Bank

Criminals can also use paper documents to steal personal information. Make sure that yours are secure or switch to eStatements.

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Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.

Disclaimer

Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.

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