Experience a new standard of attention, expertise and personalised service.

Experience a new standard of attention, expertise and personalised service.

If the advantages of a world-class, personalised service are your priority, you’ll appreciate the benefits of working with a skilled and dedicated relationship team, exclusive banking channels and specially designed products and solutions, to ensure you always get the attention and expertise you deserve.

Priority Service

Priority Service

Dedicated relationship team
Working closely with you to fully address your financial priorities at all times, your dedicated Relationship Manager is supported by a team of qualified product experts and service managers who oversee and manage your total banking relationship with us throughout.

Ask Once And It's Done service
Every transaction and new product application, from deposit accounts and overdrafts to property loans, is simplified and fast-tracked for your convenience. Your dedicated relationship team will always be on hand to respond promptly and efficiently to all your banking requests and queries. As a Priority Banking customer all you need to do is ask us once and we'll get onto it.

Exclusive banking channels
Enjoy exclusive access to Priority Banking Centres, dedicated tellers and an exclusive hotline that will help you complete your banking transactions faster, and with a level of comfort that you are accustomed to.

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Priority Solutions

Priority Solutions

World-class Wealth Solutions
Your Priority Banking Relationship Manager, with a qualified team of product specialists, will manage your investment priorities, utilising a portfolio management approach and a world-class range of products.

Unique Card Solutions
Enjoy both global recognition and completely free international ATM withdrawals at Visa/MasterCard network ATMs with your exclusively designed Priority Banking ATM/Debit card.

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Priority Benefits

Total relationship rewards
Enjoy the immediate benefits of a holistic and fully assured partnership, by taking advantage of a bespoke and dedicated rewards scheme. Earn points not only on card spends but also on bank deposits, investments and property loans. These rewards can be accessed at any time through your exclusive Priority Banking Visa Infinite card.

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Please be advised that

  • Eligibility criteria apply for membership to the Priority Banking program. Your admission to Priority Banking is at our discretion.
  • Not all products, benefits and services under Priority Banking may be available in all countries and are subject to local regulations. We may vary or withdraw these services at any time.
  • You can find out the current services available to you by contacting your Relationship Manager, via phone banking, visiting our branches or from the Standard Chartered Bank website in your country.
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Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.

Disclaimer

Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.

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